“How does the warranty work? I’ve used this vacuum for less than 6 months and it doesn’t work! Does not pick up anything. Suction very weak. I had my last shark vacuum for 6 years!”

1-2 of 2 Answers

• Contact best buy directly or shark

  Answered by user480672 4 months ago

  • Verified Purchase

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• I understand how frustrating it must be to have your vacuum stop working after only a few months, especially since your previous Shark lasted for years. The LA802 comes with a 5-year limited warranty, so you’re covered. Please call our support team at 1-855-427-5127 (Mon–Fri 9am–9pm ET | Sat 9am–6pm ET), and we’ll make sure this gets resolved quickly.

  Answered by SharkNinja Product Expert 4 months ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.