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im pretty sure that all the ion robots have trouble with floor mats....its an apparent design flaw....I had to remove all my mats when I got mine
Sorry, there was a problem. Please try again later.Hello Adam, We would like you to know that the Max mode on the Shark - ION™ 750 App-Controlled Robot Vacuum is for the suction. We're sorry to hear that your robot is getting hung up on floor mats and carpets. To help prevent this, we recommend using the BotBoundary™ Strips to block off these area. We hope this information helps. The Customer Support Team
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