“My robot is connected to the dock and says it is fully charged. But when I push the clean button the button that says max lights up and the robot chimes 3 time, while not moving. What is wrong with it. I just received the robot for Christmas.”
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Hello tjoljo, We are sorry to hear that you are experiencing difficulty with your Shark - ION™ 720 Robot Vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. Thank you. The Customer Support Team
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