Questions & Answers

Name: Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Pewter Grey Metallic
Brand: Shark
SKU: 6359270
Price: 55.99 USD
Rating: 4.5 (1649 reviews)

Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Pewter Grey Metallic

Model:: ZU62; |
SKU:: 6359270

User rating, 4.5 out of 5 stars with 1649 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 75 questions

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QuestionMy current shark rocket can vacuum under furniture. can the shark navigator upright have the capability to do that.
Asked 4 years ago by Anonymous.
- Answer No, not unless your furniture has more than 4 inches of clearance between the floor and the furniture.
  Answered 4 years ago by DaveNLR
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QuestionDoes it use for both wood and carpet floor?
Asked 1 year ago by Anonymous.
- Answer I use this model Shark vacuum on hard wood and carpet. I think it works equally well on both
  Answered 1 year ago by MichaelL
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QuestionMy vacuum cleaner spits out the dirt and dust every time I clean and leaves it on the floor . Doesn’t suck it in . . I constantly clean the tank but doesn’t help . What can I do to make it function properly.
Asked 1 year ago by Anonymous.
- Answer We are sorry to hear that you are having this issue with your vacuum. This issue could be caused by a blockage in the unit or the filters needing to be cleaned. If you have cleaned the filters and checked and removed any blockages (if any) and you are still having this issue we recommend reaching out to our Customer Care Team at 1-855-427-5127 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
  Answered 1 year ago by Shark Support Team
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QuestionMay I know the box dimension this comes with? LxWxH and the weight as well?
Asked 2 years ago by Jared980.
- Answer 11 5/8" x 13 5/8" x 31 1/8"
  Answered 2 years ago by user340686
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QuestionI want to take it overseas in my luggage and I ,m wondering about the dimensions of the package especially the length of it
Asked 2 years ago by Mhrad.
- Answer It's over four feet in length.
  Answered 2 years ago by JNinja
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Questionhow long is the cord???
Asked 2 years ago by CordLengthEtc.
- Answer 25 feet
  Answered 2 years ago by SPUDWISE
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QuestionWhat is the difference between the LA 301 and the ZU62? a difference of $50.00.
Asked 2 years ago by Leigh.
- Answer We would like to let you know that the LA301 is a lift-away unit which means you can remove the main body of the vacuum from the floor nozzle so you can use it as a canister vacuum. The ZU62 does not have this feature.
  Answered 2 years ago by Shark Support Team
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Questiondpes vacuum have adjustable brush setting
Asked 2 years ago by Anonymous.
- Answer No, however there is a suction adjustment.
  Answered 2 years ago by CynthiaB
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QuestionDoes this vacuum have more than one adjustable height so that it won’t scratch uneven natural stone floors?
Asked 2 years ago by Lilmama.
- Answer Yes
  Answered 2 years ago by RobertM
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QuestionDoes this vacuum have height adjustment.
Asked 2 years ago by Ronw.
- Answer No it does not have height adjustment
  Answered 2 years ago by DawnA
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QuestionAre there more accessories I can buy for this such as going under appliances
Asked 3 years ago by Pets.
- Answer I would recommend just buying a different version of shark…. With all accessories to go under furniture
  Answered 2 years ago by DawnA
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QuestionWhat is the belt number to buy for replacement? This is not listed anywhere. Thank you for your time.
Asked 3 years ago by catdoghairincarpetlovethehair.
- Answer We would like to let you know that belts are not replaceable parts.
  Answered 3 years ago by Shark Support Team
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QuestionDoes the Shark Navigator Pet with Self-Cleaning Brushroll, ZU60 series have a belt?
Asked 3 years ago by catdoghairincarpetlovethehair.
- Answer No, no belt
  Answered 3 years ago by Amazing
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QuestionDoes this vacuum come with headlamps and lights on the wand when removed?
Asked 3 years ago by CindySox.
- Answer No not to knowledge so TURN THE LIGHTS ON
  Answered 3 years ago by BUYTHISITSABESTBUY
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QuestionCan you get under a bed or other furniture the navigator
Asked 3 years ago by Anonymous.
- Answer Only with the wand
  Answered 3 years ago by MLemon
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QuestionDoes this vacuum have carpet adjustment?
Asked 3 years ago by Hankie.
- Answer No you may want to go to your local vacuum shop and look at buying a RICCAR thats made in the USA
  Answered 3 years ago by Will
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QuestionDoes this vacuum stop working on thick carpets?
Asked 3 years ago by Frustrated.
- Answer Lessen the suction on the wand
  Answered 3 years ago by MLemon
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QuestionCan you wash the dust cup? I only see washing the filters.
Asked 3 years ago by Hershey.
- Answer Yes
  Answered 3 years ago by MLemon
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QuestionHow much does it weigh
Asked 4 years ago by Anonymous.
- Answer Weight is on the carton and or shipping info so you got me. It’s relatively light but the head is heavy and needs to be in order to do the JOB
  Answered 3 years ago by BUYTHISITSABESTBUY
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QuestionI have 4 girls and a dog, my hair is long and "sheds". My old shark vacuum, I had to constantly cut the hair because it would wrap around the brush. How is this for long hair? Will I have to cut the hair because it wrapped around the brush?
Asked 4 years ago by koreangyrl.
- Answer This works really great. No more cutting!
  Answered 3 years ago by Pink
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Showing 21-40 of 75 questions

Questions & Answers

Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Pewter Grey Metallic

Q: QuestionMy current shark rocket can vacuum under furniture. can the shark navigator upright have the capability to do that.

Q: QuestionDoes it use for both wood and carpet floor?

Q: QuestionMy vacuum cleaner spits out the dirt and dust every time I clean and leaves it on the floor . Doesn’t suck it in . . I constantly clean the tank but doesn’t help . What can I do to make it function properly.

Q: QuestionMay I know the box dimension this comes with? LxWxH and the weight as well?

Q: QuestionI want to take it overseas in my luggage and I ,m wondering about the dimensions of the package especially the length of it

Q: Questionhow long is the cord???

Q: QuestionWhat is the difference between the LA 301 and the ZU62? a difference of $50.00.

Q: Questiondpes vacuum have adjustable brush setting

Q: QuestionDoes this vacuum have more than one adjustable height so that it won’t scratch uneven natural stone floors?

Q: QuestionDoes this vacuum have height adjustment.

Q: QuestionAre there more accessories I can buy for this such as going under appliances

Q: QuestionWhat is the belt number to buy for replacement? This is not listed anywhere. Thank you for your time.

Q: QuestionDoes the Shark Navigator Pet with Self-Cleaning Brushroll, ZU60 series have a belt?

Q: QuestionDoes this vacuum come with headlamps and lights on the wand when removed?

Q: QuestionCan you get under a bed or other furniture the navigator

Q: QuestionDoes this vacuum have carpet adjustment?

Q: QuestionDoes this vacuum stop working on thick carpets?

Q: QuestionCan you wash the dust cup? I only see washing the filters.

Q: QuestionHow much does it weigh

Q: QuestionI have 4 girls and a dog, my hair is long and "sheds". My old shark vacuum, I had to constantly cut the hair because it would wrap around the brush. How is this for long hair? Will I have to cut the hair because it wrapped around the brush?

QuestionMy current shark rocket can vacuum under furniture. can the shark navigator upright have the capability to do that.

QuestionDoes it use for both wood and carpet floor?

QuestionMy vacuum cleaner spits out the dirt and dust every time I clean and leaves it on the floor . Doesn’t suck it in . . I constantly clean the tank but doesn’t help . What can I do to make it function properly.

QuestionMay I know the box dimension this comes with? LxWxH and the weight as well?

QuestionI want to take it overseas in my luggage and I ,m wondering about the dimensions of the package especially the length of it

Questionhow long is the cord???

QuestionWhat is the difference between the LA 301 and the ZU62? a difference of $50.00.

Questiondpes vacuum have adjustable brush setting

QuestionDoes this vacuum have more than one adjustable height so that it won’t scratch uneven natural stone floors?

QuestionDoes this vacuum have height adjustment.

QuestionAre there more accessories I can buy for this such as going under appliances

QuestionWhat is the belt number to buy for replacement? This is not listed anywhere. Thank you for your time.

QuestionDoes the Shark Navigator Pet with Self-Cleaning Brushroll, ZU60 series have a belt?

QuestionDoes this vacuum come with headlamps and lights on the wand when removed?

QuestionCan you get under a bed or other furniture the navigator

QuestionDoes this vacuum have carpet adjustment?

QuestionDoes this vacuum stop working on thick carpets?

QuestionCan you wash the dust cup? I only see washing the filters.

QuestionHow much does it weigh

QuestionI have 4 girls and a dog, my hair is long and "sheds". My old shark vacuum, I had to constantly cut the hair because it would wrap around the brush. How is this for long hair? Will I have to cut the hair because it wrapped around the brush?