“Why doesn't it empty all the dirt on the filter?4 weeks old.”

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• I had the same problem multiple times on this unit. Every time they replaced it, it still had the same problem. For replacement units later I bought a Roomba.

  Answered by NoahB 7 months ago

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• If the robot's dust cup is full or the openings are blocked by dirt or hair, the vacuum's suction can decrease, leading to incomplete emptying into its base. We recommend empting the robot dust bin and checking the evacuation ports on both the base and the robot. Clear out any debris or obstructions from all openings. Use a damp cloth to remove any caked-on debris from the ports. If further assistance is required, please reach out to us at 1 800 668 9600 so we can look into this for you.

  Answered by SharkNinja Product Expert 7 months ago

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