Main Content

Questions & Answers

Shark - UltraCyclone Pet Pro+ CH951 Cordless Hand Vac with Self-Cleaning Pet Power Brush - Black-Front_Standard
Ask a Question
Page 1, showing1-9 of 9 Questions
  • Q: How do you charge this? Mine was delivered without an owner’s manual and no charging plug  (3 Answers)

    By Buyer 

    • Best answerThere is a cord that attached to the back of the handle and plugs into the wall. I would contact Shark to send you one.

      By Aggieof83 

  • Q: How long is the battery duration?  (5 Answers)

    By Ree 

    • Best answerThe vac includes a 2000ma battery. The motor is rated for 8amps draw (87w), which if you plug in those numbers to: https://www.digikey.com/en/resources/conversion-calculators/conversion-calculator-battery-life, you get 15m. Of course if you use the pet powered brush, it consumes ‘12w’ as rated by its sticker. That’s 1.1a additional, bringing our calculated runtime down to 13m. Empirically - that bears out - as I’ve gotten about 15m of runtime before it shuts down without the pet brush. I haven’t used the pet brush longer than 10m, but I’d assume it’d be pushing near the bottom fifth of the battery. It’s just cool to see the math, and designed capacities bear out in real life. As with any lithium battery, it will lose capacity over time, but hopefully it’ll last much better than the old NiCad batteries of yesteryear. Hopefully this helps!

      By aarondr 

      • Top 100 ContributorTop 100 Contributor
    • Best answerDust on keyboards is tricky. Suction - this would do fine. But channeling that suction and getting the appropriate ‘scrubbing’ bristles to get it moving is the challenge. The scrubbing attachment found here is pretty short - so if we’re talking about a laptop keyboard, maybe. Otherwise I’d recommend looking at something with the appropriate nozzle sizes. There are a lot of cheap options on amazon, but also Shark has sold attachment sets for its other standard upright vacuums in the past with hoses, and detail nozzles/brushes. Unfortunately those won’t work with this nozzle design, but if you have another shark vacuum search for “Shark Micro vacuum accessory kit” and you should be able to find a kit that will give you a small hose and detail brushes.

      By aarondr 

      • Top 100 ContributorTop 100 Contributor
  • Q: What type of on off switch? Is it a trigger type where the button has to be held down to keep it running?  (1 Answer)

    By Kitkat 

    • Best answerWe would like to let you know that you do not need to hold the button while in use. You push it once to turn on the unit then push it again to turn it off.

      By Shark Support Team 

  • Q: Where is it manufactured?  (3 Answers)

    By octoberday 

    • Best answerChina

      By aarondr 

      • Top 100 ContributorTop 100 Contributor
  • Q: Since the scrubbing brush bristles are not soft, what is the use of this tool?  (3 Answers)

    By candylady32 

    • AIt works for scrubbing off material

      By Disappointed 

      • My Best Buy® Elite Member
  • Q: Does this steam clean too?  (3 Answers)

    By Alina 

    • Ano

      By Disappointed 

      • My Best Buy® Elite Member
  • Q: Is this hand held vac made in the usa  (3 Answers)

    By Chris 

    • ANo. Made in China

      By SilverFox903 

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Member
  • Q: Do u make a wall mount for cordless handheld cyclone pet pro  (2 Answers)

    By Ted 

    • AYou can find it on Shark’s website: https://www.sharkclean.com/parts/0/all/2870/charging-dock/ - I bought this today. WIll update after I receive it, but it looks like it’ll do the trick and is keyhole mountable. It also holds the accessories.

      By aarondr 

      • Top 100 ContributorTop 100 Contributor

Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions