Questions & Answers

Q: QuestionWhat is the weight of this Shark vacuum?

• A:Answer This Shark vacuum weighs only 2.8 lbs.

Q: QuestionWhat is the maximum runtime of the vacuum on a single charge?

• A:Answer The maximum runtime of the vacuum is 10 minutes.

Q: QuestionIs the filter in this vacuum washable?

• A:Answer Yes, this vacuum has a washable filter for easy cleanup and long-lasting suction.

Q: QuestionWhat type of battery does this Shark vacuum use?

• A:Answer This Shark vacuum uses a lithium-ion battery for lasting power and performance.

Q: QuestionDoes this vacuum come with any additional attachments?

• A:Answer Yes, this vacuum comes with a crevice tool and scrubbing brush to help clean hard-to-reach areas.

Q: QuestionHow long is the battery duration?

Asked 5 years ago by Ree.

• A:Answer The vac includes a 2000ma battery. The motor is rated for 8amps draw (87w), which if you plug in those numbers to: https://www.digikey.com/en/resources/conversion-calculators/conversion-calculator-battery-life, you get 15m. Of course if you use the pet powered brush, it consumes ‘12w’ as rated by its sticker. That’s 1.1a additional, bringing our calculated runtime down to 13m. Empirically - that bears out - as I’ve gotten about 15m of runtime before it shuts down without the pet brush. I haven’t used the pet brush longer than 10m, but I’d assume it’d be pushing near the bottom fifth of the battery. It’s just cool to see the math, and designed capacities bear out in real life. As with any lithium battery, it will lose capacity over time, but hopefully it’ll last much better than the old NiCad batteries of yesteryear. Hopefully this helps!

  Answered 5 years ago by aarondr

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Q: QuestionHow do you charge this? Mine was delivered without an owner’s manual and no charging plug

Asked 5 years ago by Buyer.

• A:Answer There is a cord that attached to the back of the handle and plugs into the wall. I would contact Shark to send you one.

  Answered 5 years ago by Aggieof83

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Q: QuestionDoes this vacuum stairs?

Asked 5 years ago by Iowa14.

• A:Answer We would like to let you know you can use this unit to vacuum stairs.

  Answered 5 years ago by Shark Support Team

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Q: QuestionCan you leave this plugged in all the time so it is always ready to use.

Asked 5 years ago by Rita.

• A:Answer I leave mine on the charger when not in use and have had no problems. BTW, this is the third hand vac I've bought of this type (two of them as gifts to other pet owners) and I can say unequivocally that it is the best I've found for the price.

  Answered 5 years ago by KidCognacVerified Purchase

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Q: QuestionIs this vacuum powerful enough to thoroughly clean the carpet and interior of a car or truck?

Asked 5 years ago by Jmart.

• A:Answer It does a good job for what it is. Does not take the place of the high powered vacs at the car wash. I use the pet hair attachment on the carpet Use the crevice tool where needed and no attachment on the seats. Does a good job. This is a well designed vac and is easy to clean out. Have used it to get up sawdust and flour and sugar that was spilled.

  Answered 5 years ago by BullVerified Purchase

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Q: QuestionWhere is it manufactured?

Asked 5 years ago by octoberday.

• A:Answer China

  Answered 5 years ago by aarondr

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Q: QuestionWhat type of on off switch? Is it a trigger type where the button has to be held down to keep it running?

Asked 5 years ago by Kitkat.

• A:Answer We would like to let you know that you do not need to hold the button while in use. You push it once to turn on the unit then push it again to turn it off.

  Answered 5 years ago by Shark Support Team

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Q: Questionwould this have the suction power to work well on a computer keyboard? some vacuums don't have the power to get deep into the keyboard. Thanks

Asked 5 years ago by Michael.

• A:Answer Dust on keyboards is tricky. Suction - this would do fine. But channeling that suction and getting the appropriate ‘scrubbing’ bristles to get it moving is the challenge. The scrubbing attachment found here is pretty short - so if we’re talking about a laptop keyboard, maybe. Otherwise I’d recommend looking at something with the appropriate nozzle sizes. There are a lot of cheap options on amazon, but also Shark has sold attachment sets for its other standard upright vacuums in the past with hoses, and detail nozzles/brushes. Unfortunately those won’t work with this nozzle design, but if you have another shark vacuum search for “Shark Micro vacuum accessory kit” and you should be able to find a kit that will give you a small hose and detail brushes.

  Answered 5 years ago by aarondr

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Q: QuestionI bought this in May 22. (CH951) This week it’s been plugged in for 4 days (different outlets) and won’t charge. The light won’t come on. What do you think is wrong with it?

Asked 2 years ago by gentl.

• A:Answer We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

  Answered 2 years ago by Shark Support Team

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Q: QuestionDoes the vacuum arrive with a dock?

Asked 3 years ago by gentl.

• A:Answer No it doesn’t come with a dock, but you can purchase one from the Shark website for a low price.

  Answered 3 years ago by AngelEvilWingsVerified Purchase

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Q: Questionwould this be a good vacuum for picking up sewing threads on a rug?

Asked 4 years ago by KLee22.

• A:Answer Yes

  Answered 4 years ago by GreatLittleVac

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Q: QuestionDoes Shark sell a handheld vac that has a hose attachment? It just seems that without a hose attachment you're pretty limited in reaching certain places...

Asked 4 years ago by SharkFan.

• A:Answer I don't know but I love this Shark Hand Vac with attachments. To be honest, I never thought about this vacuum having a hose attachment. Seems perfect without one.

  Answered 4 years ago by AlexisVerified Purchase

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Q: QuestionHow long does it take to fully charge?

Asked 4 years ago by Anna.

• A:Answer A couple hours to fully charge so far.

  Answered 4 years ago by MikeVerified Purchase

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Q: QuestionIs the battery removable? In the off chance it needs to be replaced down the line?

Asked 4 years ago by Wes.

• A:Answer We would like to inform you that the battery for this unit is not replaceable.

  Answered 4 years ago by Shark Support Team

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