Questions & Answers

1-9 of 9 Questions
  • Question
    Where can you get replacement filters for this Air Purifier   (5 Answers)

    Bought this FP-A40U at Best buy about 8 months ago. I love it and its worked well. Its now time to change filters but I cannot find ANYWHERE that sells them. Bestbuy doesnt sell them, at least online, and even Ebay, Amazon etc turns up nothing. A shame to scrap it because of no replacement filters(and since I paid around 180$ for it)

    By Doolie1 July 8, 2012.

    Answers
    • Best 
      Answer

      Great question! The FPA40UW Sharp air purifier has a replaceable filter kit which is part number FZ-A40SFU. You can purchase this kit directly through Sharp Electronics by calling 800-237-4277.

      By Sharp Advisor July 10, 2012.

      • Sharp
  • Question
    what is the AC input? can I use it in a 240V country?   (7 Answers)

    what is the AC input? can I use it in a 240V country?

    By m November 2, 2014.

    Answers
    • Best 
      Answer

      No. It uses 115v AC and cannot be plugged into a 220v receptacle. The plug is different anyway so it's impossible to make that mistake.

      By Globetrotter May 29, 2015.

    • Question
      Does this unit produce ozone?   (4 Answers)

      By Anonymous August 14, 2012.

      Answers
      • Best 
        Answer

        This model is certified by the State of California as safe for indoor use. It does not produce ozone. Search for California Certified Air Cleaning Devices.

        By Arpshay November 11, 2014.

      • Question
        HEPA Plasmacluster Air Purifier   (3 Answers)

        The HEPA Plasmacluster Air Purifier does not seem to be currently available. Any idea if and when it will become available again?

        By Anonymous January 21, 2013.

        Answers
        • Best 
          Answer

          New models available now.

          By TurboZo October 7, 2013.

        • Question
          Does this unit help get rid of mites in your home and dust mites   (1 Answer)

          By nitaDtown May 8, 2017.

          Answers
          • Answer

            Hello, unfortunately this unit is not able to get rid of mites in the home. My apologies for any inconvenience caused by this.

            By Sharp Advisor May 8, 2017.

            • Sharp
        • Question
          Im looking for several filters for the Sharp Plasmacluser FP-A40, do you sell the filters for this separately? If no, do you know how I could get them locally? I dont see the filter set on-line with Sharp. Do you know of any Sharp customer service numbers   (1 Answer)

          By Anonymous April 21, 2017.

          Answers
          • Answer

            Hello, we would be happy to assist you! Please email us at onlinesupport@sharpsec.com so we may look into this for you. Be sure to include the model and serial number of the unit.

            By Sharp Advisor April 21, 2017.

            • Sharp
        • Question
          In what order do filters go in back of unit   (1 Answer)

          By Richard December 16, 2016.

          Answers
          • Answer

            Hello Richard, the Hepa filter (white) should be entered before the Deodorizing filter (black). Please email us at onlinesupport@sharpsec.com if you need further assistance with this.

            By Sharp Advisor December 16, 2016.

            • Sharp
        • Question
          Air suction from back of purifier so has to be placed far from wall or front side of purifier?   (1 Answer)

          By FIFO September 14, 2016.

          Answers
          • Answer

            Hello FIFO, the FPA40UW should be placed 1-2 feet away from a wall to ensure the best possible airflow. If you have any further question please contact us directly at onlinesupport@sharpsec.com.

            By Sharp Advisor September 15, 2016.

            • Sharp
        • Question
          Ion mode makes ticking sounds, is that normal?   (4 Answers)

          Bought this machine and started to use it. After couple hours, I notice it start making ticking sounds while ion mode is on. As soon as I turn the ion mode off, the noise goes away. Even though it's not very loud, but it is very annoying and noticeable. Is the ticking sound normal? and how to get rid of it?

          By endeavor8 November 26, 2015.

          Answers
          • Answer

            The ticking sound is normal. Mine does it also. Is how the negative ions are created i believe.

            By johntm88 September 17, 2016.

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