Questions & Answers

Q: QuestionWhat are some of the health benefits of using this sauna?

• A:Answer This sauna can help improve circulation, rejuvenate skin, reduce stress, and speed up recovery.

Q: QuestionDoes this sauna come with a chair?

• A:Answer Yes, a foldable sauna chair is included for comfort.

Q: QuestionWhat is the maximum temperature that this sauna can reach?

• A:Answer The maximum temperature of the sauna is 110 degrees Fahrenheit.

Q: QuestionHow many people can fit in this Sharper Image sauna at one time?

• A:Answer This sauna is designed to accommodate one person.

Q: QuestionIs this sauna portable?

• A:Answer Yes, this sauna is designed to be portable and easy to set up and store.

Q: QuestionCan I order instructions manual i lost mine

Asked 1 month ago by AlbertoC.

Q: QuestionI bought this in Dec and one of the tabs on the lid on the steamer broke. Is there a place we can order a replacement lid?

Asked 3 months ago by DVJ.

Q: QuestionHow much water for a 5 minute session

Asked 5 months ago by Payne.

Q: QuestionHow tall can fit comfortably in there? Also can a bigger person fit with room to move a little?

Asked 8 months ago by Marisa.

• A:Answer Hello - Thank you for asking. The included chair holds up to 200lbs, but you can use your own chair if needed. The sauna is 65.7" in height, so we recommend considering that when determining whether or not your height will be comfortable. Keep in mind that you can sit inside of it, so height isn't as important of a factor. If you have any additional questions or concerns, please connect with our team directly at 1-800-374-2744 or fill out a form at https://mscustomercare.com/.

  Answered 8 months ago by MS Customer Service

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it come with a travel bag or something of the sort for storage?

Asked 9 months ago by RaphaelP.

Q: QuestionI see an extension cord can be used, but what type?

Asked 9 months ago by Noodles.

Q: QuestionWhat material is the tent, the part that you zip up and sit in, made out of?

Asked 10 months ago by Anonymous.

Q: QuestionIf a rack is placed inside can it be used to hang and steam to refresh or minimize wrinkling of clothing?

Asked 10 months ago by WinWin.

• A:Answer While this isn’t the intended use for the product, its usage is at the user’s discretion. The unit produces a significant amount of steam, so we recommend monitoring the output to prevent clothes from becoming too wet. Thank you

  Answered 9 months ago by MS Customer Service

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHello does this item need proper ventilation much like a dryer vent? Does steam damage walls inside

Asked 10 months ago by Steamy.

• A:Answer Can I use this in a basement, there is no ventilations fan. Will it ruin walls or recess lighting???

  Answered 10 months ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan it be used inside the home?

Asked 11 months ago by Sunshine.

• A:Answer Yes. I use it in the garage but can be used in the home

  Answered 10 months ago by KevinMVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is recommended for cleaning after all the sweating

Asked 11 months ago by jrd.

• A:Answer Hello - Thank you for asking. To clean this portable spa, ensure it's completely cooled down, then unzip the cover, wipe down the interior with a damp, clean cloth, and let it air dry thoroughly before folding it up for storage. If you have any additional questions or concerns, please connect with our team directly at 1-800-374-2744 or fill out a form at https://mscustomercare.com/.

  Answered 11 months ago by MS Customer Service

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionApproximately how hot does this sauna get at maximum temperature?

Asked 11 months ago by Marker.

• A:Answer Hello - Thank you for asking. This has an adjustable temperature, from 113°F to 140°F. If you have any additional questions or concerns, please connect with our team directly at 1-800-374-2744 or fill out a form at https://mscustomercare.com/.

  Answered 11 months ago by MS Customer Service

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you share the instructions manual?

Asked 1 year ago by Noname.

• A:Answer Please reach out to us at [email protected] and we can email you a copy of the instruction manual. Thank you

  Answered 11 months ago by MS Customer Service

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this help with SLEEP

Asked 1 year ago by Hotdog.

• A:Answer Some research shows that heat exposure in a sauna may boost melatonin production. Thank you

  Answered 1 year ago by MS Customer Service

  Helpful (0)Unhelpful (0)ReportAnswer this question