“My aftershock headset will let me hear people speak but they can’t hear me & I tried the factory resetting promps and all it did was change the voice from English to some Foreign language that I don’t understand.please help. Had device lees than 1 year”
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Hi Roy- Shokz here! We're sorry to hear your OpenComm is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
Sorry, there was a problem. Please try again later.If you have the mic, you may have to move it around. If that doesnt work, i always purchase 2yr protection plan. The headsets have a tendency to have problems within a year, i return it and purchase another purchase plan, i consider it a maintenance fee on a yearly bases, ive had to do this 2 times, 1 of which i didnt have to purchase another protection plan because there computers were down. If you purchase these, plan to have to go replace them by every 12 - 16 months. They always stop working correctly like all others.
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