Questions & Answers

Q: QuestionDoes this headset have a noise-canceling microphone?

• A:Answer Yes, the OpenComm2 UC features a noise-canceling microphone with DSP technology to highlight your voice and filter ambient noise.

Q: QuestionWhat is the maximum talk time on a single charge for this headset?

• A:Answer The OpenComm2 UC offers up to 16 hours of talk time on a single charge.

Q: QuestionHow does the open-ear design benefit users?

• A:Answer The open-ear design allows you to stay connected to your surroundings while still enjoying clear audio, unlike traditional headsets that cover your ears.

Q: QuestionHow long does it take to fully charge the headset?

• A:Answer It takes 1 hour to fully charge the headset.

Q: QuestionIs this headset water-resistant?

• A:Answer Yes, the OpenComm2 UC has an IP55 water-resistant durability rating, meaning it can withstand splashes and light spills.

Q: QuestionCan I connect this headset to multiple devices simultaneously?

• A:Answer Yes, you can pair the headset with up to two devices at the same time using multipoint pairing.

Q: QuestionCan I buy the USB adapter separately or do I have to have a special version of the headset to work with the USB wireless adapter/connector?

Asked 5 months ago by Zach.

• A:Answer Hi there- Shokz here! Yes, you can buy the USB adapter (Shokz Loop 110 or Loop 120) separately and use it with your existing OpenComm2 headset for a more reliable connection, as it's compatible with the OpenComm series, but the adapter itself doesn't require a special headset version, just a compatible Shokz model; you can also use the headset via Bluetooth without the adapter, but the adapter offers better stability and range for computer use. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

  Answered 3 months ago by Shokz

  
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Q: QuestionDoes it have a mute button?

Asked 2 weeks ago by C.

• A:Answer Hello- Shokz here! Yes, the Shokz OpenComm2 UC features a dedicated mute button. It is conveniently located directly on the tip of the microphone boom, allowing you to easily toggle your microphone on and off during calls. Please let us now if you have any other questions. Thank you!

  Answered 2 weeks ago by Shokz

  
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Q: QuestionI drive truck would this work with all the noice how comparable are they with the blueparrot headset

Asked 3 months ago by Rich.

• A:Answer Hi Rich- Shokz here! Yes, the Shokz OpenComm2 UC is an excellent choice for truck drivers and performs very well in high-noise environments, with many users considering it a top alternative to BlueParrott headsets. While BlueParrott is famous for heavy-duty noise cancellation, the Shokz OpenComm2 UC offers superior comfort and safety by keeping your ears open to surroundings.

  Answered 3 months ago by Shokz

  
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Q: QuestionI work in a busy office with a multi-line phone system. Could I use this with our phones that have 5 different lines of incoming/outgoing and be able to switch between the lines depending on which needs to be answered or call out on either of them?

Asked 8 months ago by Interested.

• A:Answer Hi there- Shokz here! The Shokz OpenComm2 UC can connect to two devices simultaneously using multipoint pairing, but it will not allow you to switch between five different incoming lines on a multi-line desk phone. Its primary use is with computers (via USB dongle) and a single mobile phone (via Bluetooth). Please let us know if you have any other questions. Thank you!

  Answered 3 months ago by Shokz

  
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