Questions & Answers

Q: QuestionWhat is the weight of the headphones?

• A:Answer The product weight of the headphones is 0.06 pounds.

Q: QuestionWhat is the battery life of the headphones?

• A:Answer The battery life of the OpenRun Pro Mini headphones is 10 hours.

Q: QuestionAre these headphones waterproof?

• A:Answer These headphones are waterproof.

Q: QuestionDo these headphones have a built-in microphone?

• A:Answer These headphones do have a built-in microphone.

Q: QuestionDo these headphones adjust to a smaller ear size so that they fit snug around my tiny ears?

Asked 2 years ago by momof4.

This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer I own both the Open Pro regular and the Open Pro mini. The only difference between them I can find is the band that goes from ear to ear around the back of your head is slightly shorter on the mini. I cannot discern a difference between the actual ear portions as they fit around the ears exactly the same. However, the hoop around the back of the head is closer to my head when wearing the mini. Hope this helps.

  Answered 2 years ago by Helimech101Verified Purchase

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Q: QuestionCan I comfortably sleep with them on? I require to sleep with meditation tracks so I need earphones that is suitable.

Asked 2 years ago by Anonymous.

This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer I'm a side sleeper, and I have no problems sleeping with these headphones. Because these headphones don't sit in or on your ears, you shouldn't feel any pain from sleeping on them.

  Answered 2 years ago by BernardV

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Q: QuestionCan you download music to these or need to have phone connected?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer You have to have your phone it does not have internal storage.

  Answered 1 year ago by QueeneitVerified Purchase

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Q: Questionhow to measure size for mini or regular for shokz pro sport headphones

Asked 2 years ago by larry.

This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer Hi there- Shokz here! If you visit our Shokz website, and click on the OpenRun Pro, just above where you select "standard" or mini", you should see a "Size Guide". These instructions will help find the best fit for you. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

  Answered 2 years ago by AfterShokz

  
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Q: QuestionWhat is the best way to clean the (Beige) headphones without damage to the plastic?

Asked 1 year ago by Cleaning.

This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer Hi there- Shokz here! We recommend wiping down your headphones with a soft, dry cloth after wear or after a workout. This will ensure you receive the best and longest use out of them. If you’ve gone on a particularly grueling run that day and feel like you need a little more heavy-duty cleaning, feel free to wipe your Shokz down with a damp cloth. Just make sure to dry them again after you’re done, and no model should be plugged into the charger when wet. *Please avoid using disposable alcohol pads on your Shokz headphones, as those chemicals can impact the waterproofing of your headphones.* Reach out to our Customer Happiness Team if you have any other questions. Thank you!

  Answered 1 year ago by AfterShokz

  
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Q: QuestionHI! Can you connect these to a Playstation 5 console? Steve

Asked 1 year ago by StevenS4754.

This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer Hello Steve- Shokz here! Yes, technically they will pair with gaming systems (i.e., PlayStation, Xbox, etc.) but we don’t recommend it because the lag is significant and would impact gameplay, overall. The PS5 does not support direct pairing with any Bluetooth headphones for audio output. To enable the connection, you need to use a compatible Bluetooth adapter, and plug the adapter into the PS5's USB port. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

  Answered 1 year ago by AfterShokz

  
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Q: Questioncan these be used as hearing assist. i use bone conduction headset for exercise instead of hearing aids. and want to use a headset when working outdoors instead of hearing aids

Asked 1 week ago by ron.

This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer Hello- Shokz here! While these are not hearing aids, you can use Shokz OpenRun Pro Mini for hearing assistance outdoors by pairing them with your phone and using a hearing aid app like Petralex or Ear Spy, which turns your phone's mic into a sound amplifier for direct audio to the headphones, bypassing the ear canal for clarity, especially helpful if you have conductive hearing loss, but remember they aren't direct hearing aid replacements. Please reach out to our Customer Happiness Team if you have any other questions. Thank you.

  Answered 1 week ago by AfterShokz

  
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Q: QuestionMy messages will not come this my earphones. How do I fix this problem?

Asked 1 year ago by Sandy.

This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer Hi Sandy- Shokz here! There is typically a setting on the phone that allows for text messages to be read aloud. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

  Answered 1 year ago by AfterShokz

  
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Q: QuestionCan I buy the charger separately. Yes, I lost the original charger.

Asked 1 year ago by Bill.

This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer Yes, you can buy a replacement charger from Best Buy or Amazon.

  Answered 1 month ago by MirandaMVerified Purchase

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Q: Questiondoes this item play music from my phone

Asked 1 year ago by martyn.

This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer Yes. Once paired and you can pair 2 different things at the same time if pro version is purchased. Theres an app to control multi pairing

  Answered 1 year ago by WilliamOVerified Purchase

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Q: QuestionWell, these headphones pair with a fire stick?

Asked 1 year ago by Dave.

This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer Yes. I do it all the time.

  Answered 1 year ago by WilliamOVerified Purchase

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Q: QuestionAre these noise canceling?

Asked 2 years ago by Grandrunner.

This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer No

  Answered 1 year ago by DavTBVerified Purchase

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Q: QuestionDoes this have the multi connection feature? The ability to connect to two devices at the same time?

Asked 2 years ago by Claire.

This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer With the pro, you have that option. There's an app

  Answered 1 year ago by WilliamOVerified Purchase

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Q: QuestionFor eyeglasses wearers: Is it still comfortable over/along with eyeglasses??

Asked 2 years ago by AA.

This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer After a short period you would experience pain.

  Answered 1 year ago by friendofOlliviaVerified Purchase

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Q: QuestionCan these be used for cellphone use/calls?

Asked 2 years ago by Mel.

This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer Yes, I use these for cellphone use all the time. However, it's hard to hear in very loud environments.

  Answered 1 year ago by RayMVerified Purchase

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