Questions & Answers
- Model:
- T921-ST-PR-US
- |
- SKU:
- 6665289
Q: QuestionWhat is the frequency range of these headphones?
- A:Answer The frequency response of the headphones is 20 hertz to 20 kilohertz.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhat is the weight of the headphones?
- A:Answer The product weight of the headphones is 0.06 pounds.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhat is the battery life of the headphones?
- A:Answer The battery life of the OpenRun Pro Mini headphones is 10 hours.
This question and answer was generated by AI based on customer and product data.Q: QuestionAre these headphones waterproof?
- A:Answer These headphones are waterproof.
This question and answer was generated by AI based on customer and product data.Q: QuestionDo these headphones have a built-in microphone?
- A:Answer These headphones do have a built-in microphone.
This question and answer was generated by AI based on customer and product data.Q: QuestionDo these headphones adjust to a smaller ear size so that they fit snug around my tiny ears?
Asked by momof4.
This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black
- A:Answer I own both the Open Pro regular and the Open Pro mini. The only difference between them I can find is the band that goes from ear to ear around the back of your head is slightly shorter on the mini. I cannot discern a difference between the actual ear portions as they fit around the ears exactly the same. However, the hoop around the back of the head is closer to my head when wearing the mini. Hope this helps.
Answered by Helimech101
Q: QuestionCan I comfortably sleep with them on? I require to sleep with meditation tracks so I need earphones that is suitable.
Asked by Anonymous.
This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black
- A:Answer I'm a side sleeper, and I have no problems sleeping with these headphones. Because these headphones don't sit in or on your ears, you shouldn't feel any pain from sleeping on them.
Answered by BernardV
Q: QuestionCan you download music to these or need to have phone connected?
Asked by Anonymous.
This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black
- A:Answer You have to have your phone it does not have internal storage.
Answered by Queeneit
Q: QuestionCan I buy the charger separately. Yes, I lost the original charger.
Asked by Bill.
This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black
- A:Answer Yes, you can buy a replacement charger from Best Buy or Amazon.
Answered by MirandaM
Q: QuestionThe on and off button responds intermittently. How to fix this?
Asked by Upgrade.
This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black
- A:Answer Hi there - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun Pro mini. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you!
Answered by Shokz
Q: Questioncan these be used as hearing assist. i use bone conduction headset for exercise instead of hearing aids. and want to use a headset when working outdoors instead of hearing aids
Asked by ron.
This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black
- A:Answer Hello- Shokz here! While these are not hearing aids, you can use Shokz OpenRun Pro Mini for hearing assistance outdoors by pairing them with your phone and using a hearing aid app like Petralex or Ear Spy, which turns your phone's mic into a sound amplifier for direct audio to the headphones, bypassing the ear canal for clarity, especially helpful if you have conductive hearing loss, but remember they aren't direct hearing aid replacements. Please reach out to our Customer Happiness Team if you have any other questions. Thank you.
Answered by Shokz
Q: QuestionWhat is the best way to clean the (Beige) headphones without damage to the plastic?
Asked by Cleaning.
This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black
- A:Answer Hi there- Shokz here! We recommend wiping down your headphones with a soft, dry cloth after wear or after a workout. This will ensure you receive the best and longest use out of them. If you’ve gone on a particularly grueling run that day and feel like you need a little more heavy-duty cleaning, feel free to wipe your Shokz down with a damp cloth. Just make sure to dry them again after you’re done, and no model should be plugged into the charger when wet. *Please avoid using disposable alcohol pads on your Shokz headphones, as those chemicals can impact the waterproofing of your headphones.* Reach out to our Customer Happiness Team if you have any other questions. Thank you!
Answered by Shokz
Q: QuestionCAN YOU USE THIS ONES UNDERWATER? WHAT IS THE DIFFERENCE BETWEEN THIS ONES A THE SWIMMING ONES
Asked by Anonymous.
This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black
- A:Answer Hi there- Shokz here! The OpenRun Pro is not designed for swimming. Bluetooth cannot travel through water, therefore the OpenSwim has MP3 capability, allowing them to be used while swimming. Our new OpenSwim Pro has both MP3 (to be used while swimming) and Bluetooth (for use on land). The OpenRun Pro has an IP55 rating that weathers dust and moisture, so they are durable enough to withstand rainy runs, sweaty rides, or other gritty conditions. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
Answered by Shokz
Q: QuestionMy messages will not come this my earphones. How do I fix this problem?
Asked by Sandy.
This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black
- A:Answer Hi Sandy- Shokz here! There is typically a setting on the phone that allows for text messages to be read aloud. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
Answered by Shokz
Q: QuestionHI! Can you connect these to a Playstation 5 console? Steve
Asked by StevenS4754.
This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black
- A:Answer Hello Steve- Shokz here! Yes, technically they will pair with gaming systems (i.e., PlayStation, Xbox, etc.) but we don’t recommend it because the lag is significant and would impact gameplay, overall. The PS5 does not support direct pairing with any Bluetooth headphones for audio output. To enable the connection, you need to use a compatible Bluetooth adapter, and plug the adapter into the PS5's USB port. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
Answered by Shokz
Q: Questiondoes this item play music from my phone
Asked by martyn.
This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black
- A:Answer Hi there- Shokz here! Yes, the OpenRun Pro connects through Bluetooth allowing you to stream from your device with apps such as Apple Music, Spotify and Youtube. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
Answered by Shokz
Q: QuestionWell, these headphones pair with a fire stick?
Asked by Dave.
This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black
- A:Answer Hi Dave-Shokz here! Yes, the OpenRun Pro Mini do work while using a fire stick. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
Answered by Shokz
Q: QuestionAre these noise canceling?
Asked by Grandrunner.
This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black
- A:Answer Hello- Shokz here! Yes, the OpenRun Pro mini have a Dual Noise-Canceling Mic. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
Answered by Shokz
Q: QuestionDoes this have the multi connection feature? The ability to connect to two devices at the same time?
Asked by Claire.
This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black
- A:Answer Hi there- Shokz here! Yes, the OpenRun Pro does have a multipoint pairing feature :) Please visit our Shokz site to locate the user manual which walks you step by step on how to set up this feature that allows for seamless transition between two devices. Reach out to our Customer Happiness Team if you'd like further assistance. Thanks!
Answered by Shokz
Q: QuestionFor eyeglasses wearers: Is it still comfortable over/along with eyeglasses??
Asked by AA.
This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black
- A:Answer After a short period you would experience pain.
Answered by friendofOllivia





























