Questions & Answers

Q: QuestionHow would you rate sound quality and loudness? And bass response? I know the response will not necessarily be objective, but I’m having a hard time replacing a really great pair of Plantonics earbuds that stopped syncing to Bluetooth.

Asked 1 year ago by geneh.

• A:Answer I never have an issue connecting to Bluetooth and it’s easy to switch to tv or another phone or computer. Sound is great but bass on the ear bone is never going to be as good as a quality set of fully cupped headphones, especially if you want noise cancelling. You’ll need to move up to $300-$500 Bose or Sonos. Unfortunately I won’t travel with high end as they are too bulky to travel and Skulz fit in my pockets or side pocket on my computer bag. I travel regularly and light so won’t carry bulky items. Great sound is usually bulky. With Best Buy, just buy their tech package and you get extra time to return them if it’s not for you!

  Answered 11 months ago by OGNetworkGuruVerified Purchase

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Q: Questionis it waterproof

Asked 1 year ago by pupwitch.

• A:Answer Only the earbuds with IP54.

  Answered 10 months ago by Jason

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Q: QuestionCan this be used with Google Assistant?

Asked 1 year ago by MaryC.

• A:Answer Yes it can

  Answered 1 year ago by BenitoRVerified Purchase

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Q: QuestionHow many devices can they store for audio source switching? my Bose QC35 can connect to 2 devices simultaneously, but can store 8 devices and I can switch between devices through the app or through the button on the headphone.

Asked 1 year ago by Sunny.

• A:Answer 2 devices can be stored. No simultaneous listening

  Answered 1 year ago by Dreologist

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Q: QuestionHow do you use them

Asked 4 months ago by Bird.

• A:Answer They just sit on the side of your head and work through bone conduction. You can pair them to any Bluetooth device such as your phone or laptop.

  Answered 3 months ago by MatteoSVerified Purchase

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Q: QuestionHow do I replace a lost charging case for my openfit air earbuds?

Asked 10 months ago by Jeritol.

This question was asked about the related product: Shokz - OpenFit Air Open-Ear True Wireless Earbuds - White

• A:Answer Hi there- Shokz here! We're very sorry to hear this has been your experience. Unfortunately, due to technical reasons, we do not currently sell charging cases separately. We sincerely apologize for any inconvenience this may cause. Please reach out to our Customer Happiness Team if you'd like a discount toward a new pair, or if you have any questions. Thank you.

  Answered 10 months ago by AfterShokz

  
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Q: QuestionWhat’s the demos songs for the earbud station? There’s a country song I’ve been trying to find and I couldn’t Shazam it either

Asked 1 year ago by Jay4001.

• A:Answer Hello- Shokz here! We kindly ask that you reach out to the BestBuy where the OpenFit was purchased to see if they may have the answer to this question :) Thanks!

  Answered 1 year ago by AfterShokz

  
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Q: QuestionDoes the case allow wireless charging?

Asked 1 year ago by Faisal.

• A:Answer Hello-Shokz here! The OpenFit Air does not allow for wireless charging. The OpenFit Air uses a USB-C charging cable. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

  Answered 1 year ago by AfterShokz

  
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Q: QuestionDoes it use Siri or read your text?

Asked 1 year ago by Atran.

• A:Answer Yes

  Answered 1 year ago by Dreologist

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