Questions & Answers

Q: QuestionWhat is the battery life?

• A:Answer The battery life is 12 hours.

Q: QuestionWhat is the maximum wireless range?

• A:Answer The maximum wireless range is 33 feet.

Q: QuestionDoes the microphone have a fixed position?

• A:Answer The microphone has a fixed position.

Q: QuestionCan you use these headphones for phone calls?

• A:Answer These headphones have a built-in microphone and a maximum talk time of six hours.

Q: QuestionWhat is the difference between the OpenFit Pro and the OpenFit Pro 2?

Asked 1 year ago by Mike.

This question was asked about the related product: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black

• A:Answer Hi Mike. I have both models. The Pro 2's have better battery life, better sound, USB charging, slightly better fit (at least for me), and way better call quality. I might be mistaken, but the overall build quality seems somehow better too. Hope this helps.

  Answered 1 year ago by WJF54Verified Purchase

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Q: QuestionDo they work with your tv?

Asked 8 months ago by Anonymous.

• A:Answer They will connect to anything with blue tooth.

  Answered 7 months ago by DavidVerified Purchase

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Q: QuestionI was planning on wearing these on an airplane. Would the sound be heard by someone sitting next to me?

Asked 9 months ago by GavinTheTraveler.

This question was asked about the related product: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black

• A:Answer Not unless you have the volume excessively high.

  Answered 7 months ago by BigDangVikingVerified Purchase

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Q: QuestionAre you able to achieve a good-quality bass sound?

Asked 1 year ago by FRANK.

This question was asked about the related product: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black

• A:Answer They have a very good sound. They are not as hard hitting as over the ear ones of course. I like them because you can adjust them to still be able to hear in an emergency,or can play music and have a conversation. You can try them at the store.

  Answered 1 year ago by Chuck

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Q: Questionwill these connect with phone to talk and listen

Asked 1 year ago by Anonymous.

This question was asked about the related product: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black

• A:Answer Yes. And most of the folks I’ve talked to through them don’t know it.

  Answered 1 year ago by BillD

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Q: QuestionWhy are the open run pro 2 shokz only water resistant while the open run pro’s are waterproof?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black

• A:Answer Hi there- Shokz here! Both the OpenRun Pro 2 and the OpenRun Pro have an IP rating of 55, meaning they are resistant to water splashes and sweat, but are not fully waterproof and should not be submerged in water. The OpenSwim and OpenSwim Pro are the only headphones that are fully waterproof and can be submerged in water. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

  Answered 1 year ago by AfterShokz

  
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Q: QuestionDo you have a head set that you can use for two different phones,

Asked 1 year ago by Davie.

• A:Answer Yes, these Shokz OpenRun Pro 2 headphones have multipoint connect which allows you to connect up to two devices at the same time.

  Answered 1 year ago by MichaelGVerified Purchase

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Q: QuestionHello, is this compatible with the app? Can the equalizer be adjusted?

Asked 1 year ago by paco.

This question was asked about the related product: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black

• A:Answer Hi there- Shokz here! Yes, the OpenRun Pro 2 is compatible with the Shokz app. You can choose from 4 preset EQ modes and 2 custom modes to tailor your experience, seamlessly connect with MultiPoint Pairing, and more via the Shokz App. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

  Answered 1 year ago by AfterShokz

  
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Q: QuestionDo they have a mute button on them?

Asked 1 year ago by Shawn.

This question was asked about the related product: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black

• A:Answer Hello- Shokz here! The OpenRun Pro 2 does not have a mute button. Our OpenComm2 UC does have a mute button. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!

  Answered 1 year ago by AfterShokz

  
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Q: QuestionAre these good for PC gaming?

Asked 1 month ago by Gamer.

This question was asked about the related product: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black

• A:Answer They are surprisingly good for fps. Would recommend earplugs for loud environments.

  Answered 2 weeks ago by BritPVerified Purchase

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Q: QuestionWhy don't they play music continues lying?

Asked 1 month ago by corachi.

• A:Answer Hi there- Shokz here! We're sorry to hear this has been your experience. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you!

  Answered 1 month ago by AfterShokz

  
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Q: QuestionHow do these sound if you’re running a loud machine like a lawn mower or snowblower while also wearing earplugs?

Asked 1 month ago by IkeP.

This question was asked about the related product: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black

• A:Answer Won't be loud enough for good listening with that much noise. The volume is good even with moderate noise and you could use them in more extreme environments but can't hear very well.

  Answered 1 week ago by tarv654Verified Purchase

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Q: QuestionHow do I measure to find the best fit?

Asked 2 months ago by C.

This question was asked about the related product: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Sky Blue

• A:Answer Hi C- Shokz here! To find the best fit for Shokz OpenRun Pro 2, measure the distance between the midpoint of your left ear and the midpoint of your right ear across the back of your head. If the measurement is 9.25 inches ( cm) or less, choose the Mini size; if it's greater than 9.25 inches ( cm), choose the Standard size. You can use a flexible measuring tape or a cable (like a USB cord) and a ruler to take the measurement. Please visit our Shokz site or reach out to our Customer Happiness Team if you have any other questions. Thank you!

  Answered 2 months ago by AfterShokz

  
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Q: QuestionWhat charger can I use with the Openrun Pro 2? My headset came with a cable only. Will my phone's USB-C wall charger work? 25W Samsung Super Fast Charging, Model: EP-TA800.

Asked 2 months ago by Richard.

This question was asked about the related product: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black

• A:Answer Will charge with any type C charger.

  Answered 1 week ago by tarv654Verified Purchase

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Q: Question“SHOKZ OPENRUN PRO 2” Are the products sold at Best Buy made in the USA or China?

Asked 2 months ago by JS.

This question was asked about the related product: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black

• A:Answer China

  Answered 1 month ago by JohnRVerified Purchase

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