Questions & Answers

Name: Shokz - OpenRun Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones - Red
Brand: Shokz
SKU: 12374162
Price: 89.95 USD
Availability: SoldOut
Rating: 4.6 (3659 reviews)

Shokz - OpenRun Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones - Red

Model:: S803-ST-RD-US; |
SKU:: 12374162

User rating, 4.6 out of 5 stars with 3659 reviews.

$89.95

Show only Answered Questions

Page Showing 1-20 of 48 questions

Ask a Question

Questioncan a behind the ear hearing aid be worn with these bone conducion ear phones
Asked 4 years ago by oldtimenewbee.
- Answer Yes! I wear the over-the-ear hearing aids. I am almost totally deaf on one side, and have reduced hearing on the other side. The unit sits right in front of the behind-the-ear inputs and literally channels the sound into the hearing aids as well as through the bone. They are amazing! I lost the hearing on one side virtually overnight (Meniere's Disease), and yesterday I heard music in stereo for the first time in 5 years.
  Answered 3 years ago by ColoMtnWoman
  Answer this question
QuestionCan others around you hear music coming from these?
Asked 2 years ago by Ranonomous.
- Answer If your music is loud enough to overcome external noise, Yes they can.
  Answered 1 year ago by Jintheville
  Answer this question
QuestionCan these be used in conjuction with ear plugs ( db blockers)? Will you be able to hear good?
Asked 2 years ago by Dozer.
- Answer Better than good EXCELLENT actually
  Answered 2 years ago by CurtH
  Answer this question
QuestionCan I wear these while swimming laps & will they connect to my iPhone music with Bluetooth?
Asked 2 years ago by Kat.
- Answer This is definitely not waterproof. I was able to swim laps…and as long as my head was not submerged it was ok. But when I tried to charge them later…short circuit…only to google that these are not waterproof (my original intent in buying these was to swim laps).
  Answered 2 years ago by Anonymous
  Answer this question
QuestionThis product came up when searching for multipoint headphones. Can this product actually connect to multiple Bluetooth devices at one time? (Work phone for calls and personal phone for music)
Asked 3 years ago by Jerry.
- Answer I can only connect one device at a time. If my phone (Samsung) is connected, the tablet (Samsung) will NOT connect.
  Answered 3 years ago by CMGuzman15
  Answer this question
QuestionCan this device be used as a hearing aid, or do I have to have a amplifier screaming in my ear for this device to work?
Asked 3 years ago by VinceNoe.
- Answer It doesn’t work as a hearing aid because it will only deliver whatever sound, music, voices etc, are being streamed via Bluetooth. Ambient sounds and voices are not amplified like a hearing aid. Hope that helps!
  Answered 3 years ago by Anonymous
  Answer this question
QuestionDoes this style have a bull in microphone so that you can talk or do you have to have the model with the mouthpiece?
Asked 3 years ago by Lizzy.
- Answer It has a built in microphone!
  Answered 3 years ago by RuthT
  Answer this question
QuestionDoes this support multiple devices simultaneously? I.E. tv and phone?
Asked 2 months ago by BBYQA.
This question was asked about the related product: Shokz - OpenRun Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones - Red
- Answer Hello- Shokz here! Yes, the Shokz OpenRun supports Multipoint Pairing, allowing you connect to two devices (like a TV and phone) simultaneously for easy switching, though you won't get sound from both at the exact same time. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 1 month ago by Shokz
  Answer this question
QuestionIs there a way to adjust the shape/size of the band that goes behind your head?
Asked 1 year ago by Judy.
- Answer No. Whichever model you choose has a set band size. However, there is the regular Open Ear and the Open Ear Mini. If you're petite, the Open Ear Mini might be a good option. However, the standard size fits most people just fine.
  Answered 1 year ago by Elizabeth
  Answer this question
QuestionCan Siri announce and answer a call from my voice or do you have to hit a button on the buds to answer as I have an iPhone
Asked 2 years ago by Anonymous.
- Answer The headphones has a button that you hit to answer and end calls
  Answered 2 years ago by KevinM
  Answer this question
QuestionI am a truck driver. Will these cancel out background noises enough to hold a conversation over the road?
Asked 3 years ago by Anonymous.
- Answer Yes,I'm also a truck driver you don't have to take anything out of your ear when you have to talk to someone. You have more of a sense of awareness around you
  Answered 3 years ago by Anonymous
  Answer this question
QuestionCan this headset be connected to a TV?
Asked 3 months ago by Anonymous.
- Answer If tv has Bluetooth option then likely . I would check your tv options first
  Answered 2 months ago by KennethR
  Answer this question
QuestionAre these the version that uses USB-C and not the magnetic charge ?
Asked 5 months ago by Steven.
- Answer Mine is the magenetic charge
  Answered 1 month ago by Foxx
  Answer this question
QuestionMy Bluetooth doesn’t show OpenRun by SHOKZ nor does my apps search. How can I get this in my Bluetooth?
Asked 1 year ago by Wayne.
- Answer Hi Wayne- Shokz here! We're sorry to hear this has been your experience. To Reset Shokz: 1) Start with your headphones powered off and cleared from your device's Bluetooth settings 2) Enter pairing mode by pressing and holding the (volume+) button for 5-7 seconds. Your headset will turn on (continue holding the button) and then the LED light will flash red and blue. Audrey will say "pairing" which indicates pairing mode. 3) Press and hold the multifunction button (button on the earbud), (volume+) button, and (volume-) button (all three buttons) simultaneously for 3-5 seconds. *You'll hear beeps and/or feel vibrations.* 4) Turn your headphones off. Your headphones are now reset and can be connected to your device. To Pair Your Shokz: 1) Start with your headphones powered off. 2) Enter pairing mode by pressing and holding volume+ for 5-7 seconds. Your headset will turn on (continue holding the button) and then the LED light will flash red and blue. Audrey will say "pairing" indicating pairing mode. 3) Open your device's Bluetooth settings and select your headphones. Audrey will say "Connected." If this does not resolve the issue, all Shokz come with a two-year warranty. Please reach out to our Customer Happiness Team or visit our website to submit a claim. Thank you!
  Answered 1 month ago by Shokz
  Answer this question
QuestionDoes this device store music?
Asked 1 year ago by Runner.
- Answer Hi there- Shokz here! The OpenRun is Bluetooth only and works with streaming services. It is not able to store MP3 files. Our OpenSwim Pro has both Bluetooth and MP3 capability. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
  Answered 1 month ago by Shokz
  Answer this question
QuestionHow long does the charge last.
Asked 1 year ago by Anonymous.
- Answer Hello- Shokz here! The OpenRun has 8 hours of battery life. It also features a 10-minute Quick Charge for up to 1.5 hours of battery life. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 1 month ago by Shokz
  Answer this question
QuestionCan you use them when riding a motorcycle
Asked 1 year ago by Anonymous.
- Answer Hello- Shokz here! Some people do use the OpenRun while riding motorcycles. Using earplugs may assist with blocking out the ambient noise. We kindly ask that you reach out to BestBuy to learn of their return policy, in the case that these do not work well for you. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
  Answered 1 month ago by Shokz
  Answer this question
QuestionDo they float? I'm interested in a pair for paddle boarding. I would hate to lose them if they happened to fall off.
Asked 1 year ago by Esteban.
This question was asked about the related product: Shokz - OpenRun Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones - Red
- Answer Hi there- Shokz here! The OpenRun will float momentarily, but we are currently unsure for how long. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
  Answered 1 month ago by Shokz
  Answer this question
QuestionI notice in all the pictures that these don't go in or sit over the ear. Do you place these beside your ear to listen?
Asked 1 year ago by DLos.
- Answer Hello- Shokz here! Traditional headphones send sound through your eardrums. Bone conduction headphones send sound through the bones of your skull. Instead of speakers, Shokz headphones have transducers that send vibrations through your cheekbones to your cochleas, so your eardrums are free to take in your surroundings. Please reach out to our Customer Happiness Team if you have any other questions :) Thanks!
  Answered 1 month ago by Shokz
  Answer this question
QuestionCan my current cracked earphones be replaced with a Best Buy set without having to reinstall wires and connection equipment behind my wall TV set?
Asked 1 year ago by Arnie.
- Answer Hi there- Shokz here! We kindly ask that you reach out to BestBuy Customer Service directly so they may assist you with this. If your Shokz have broken or are defective, all Shokz come with a two year warranty. Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
  Answered 1 month ago by Shokz
  Answer this question

Showing 1-20 of 48 questions

Questions & Answers

Shokz - OpenRun Wireless Bone Conduction Open-Ear Bluetooth Endurance Headphones - Red

Q: Questioncan a behind the ear hearing aid be worn with these bone conducion ear phones

Q: QuestionCan others around you hear music coming from these?

Q: QuestionCan these be used in conjuction with ear plugs ( db blockers)? Will you be able to hear good?

Q: QuestionCan I wear these while swimming laps & will they connect to my iPhone music with Bluetooth?

Q: QuestionThis product came up when searching for multipoint headphones. Can this product actually connect to multiple Bluetooth devices at one time? (Work phone for calls and personal phone for music)

Q: QuestionCan this device be used as a hearing aid, or do I have to have a amplifier screaming in my ear for this device to work?

Q: QuestionDoes this style have a bull in microphone so that you can talk or do you have to have the model with the mouthpiece?

Q: QuestionDoes this support multiple devices simultaneously? I.E. tv and phone?

Q: QuestionIs there a way to adjust the shape/size of the band that goes behind your head?

Q: QuestionCan Siri announce and answer a call from my voice or do you have to hit a button on the buds to answer as I have an iPhone

Q: QuestionI am a truck driver. Will these cancel out background noises enough to hold a conversation over the road?

Q: QuestionCan this headset be connected to a TV?

Q: QuestionAre these the version that uses USB-C and not the magnetic charge ?

Q: QuestionMy Bluetooth doesn’t show OpenRun by SHOKZ nor does my apps search. How can I get this in my Bluetooth?

Q: QuestionDoes this device store music?

Q: QuestionHow long does the charge last.

Q: QuestionCan you use them when riding a motorcycle

Q: QuestionDo they float? I'm interested in a pair for paddle boarding. I would hate to lose them if they happened to fall off.

Q: QuestionI notice in all the pictures that these don't go in or sit over the ear. Do you place these beside your ear to listen?

Q: QuestionCan my current cracked earphones be replaced with a Best Buy set without having to reinstall wires and connection equipment behind my wall TV set?

Top Rated

Questioncan a behind the ear hearing aid be worn with these bone conducion ear phones

QuestionCan others around you hear music coming from these?

QuestionCan these be used in conjuction with ear plugs ( db blockers)? Will you be able to hear good?

QuestionCan I wear these while swimming laps & will they connect to my iPhone music with Bluetooth?

QuestionThis product came up when searching for multipoint headphones. Can this product actually connect to multiple Bluetooth devices at one time? (Work phone for calls and personal phone for music)

QuestionCan this device be used as a hearing aid, or do I have to have a amplifier screaming in my ear for this device to work?

QuestionDoes this style have a bull in microphone so that you can talk or do you have to have the model with the mouthpiece?

QuestionDoes this support multiple devices simultaneously? I.E. tv and phone?

QuestionIs there a way to adjust the shape/size of the band that goes behind your head?

QuestionCan Siri announce and answer a call from my voice or do you have to hit a button on the buds to answer as I have an iPhone

QuestionI am a truck driver. Will these cancel out background noises enough to hold a conversation over the road?

QuestionCan this headset be connected to a TV?

QuestionAre these the version that uses USB-C and not the magnetic charge ?

QuestionMy Bluetooth doesn’t show OpenRun by SHOKZ nor does my apps search. How can I get this in my Bluetooth?

QuestionDoes this device store music?

QuestionHow long does the charge last.

QuestionCan you use them when riding a motorcycle

QuestionDo they float? I'm interested in a pair for paddle boarding. I would hate to lose them if they happened to fall off.

QuestionI notice in all the pictures that these don't go in or sit over the ear. Do you place these beside your ear to listen?

QuestionCan my current cracked earphones be replaced with a Best Buy set without having to reinstall wires and connection equipment behind my wall TV set?