Questions & Answers

Q: QuestionWhy are the earphones designed to stay in place during exercise or travel?

• A:Answer The earphones are designed to stay in place during exercise or travel due to their Sound Isolating technology, which keeps the earphones securely in your ears while also blocking out distracting noises.

Q: QuestionCan the earphones be used with both Apple and Android devices?

• A:Answer These earphones are compatible with both Apple and Android devices with a 3.5 mm connection.

Q: QuestionWhat is the purpose of the detachable communication cable?

• A:Answer The detachable 3.5 mm communication cable allows for a direct connection to laptops, in-flight entertainment systems, and other mobile devices.

Q: QuestionAre the earphones durable enough for professional use?

• A:Answer These earphones have durable build quality engineered for professional wear and tear to ensure a lifetime of use.

Q: QuestionHow much noise can the earphones block?

• A:Answer The AONIC 215 Sound Isolating Earphones can block up to 37 dB of noise.

Q: QuestionDo the earphones come with different sizes of sleeves?

• A:Answer The AONIC 215 Sound Isolating Earphones include a fit kit with a variety of sleeves to ensure the perfect fit.

Q: QuestionDoes it have an inline mic? Also I wear glasses all the time. Would it be uncomfortable?

Asked 1 year ago by JZ.

This question was asked about the related product: Shure - AONIC 215 Sound Isolating Earphones - Blue

• A:Answer Hello - Yes, The AONIC 215 Sound Isolating Earphones do have an inline mic for communication and also volume control. They are designed to be comfortable for uses that require wearing them over long periods of time. (with glasses included) Thank You Shure

  Answered 1 year ago by Shure Product Expert

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Q: QuestionIs the cable for the clear monitors really black rather than clear??

Asked 2 years ago by Visorvet.

• A:Answer Yes, you get a 4ft, black cable with a microphone, volume, and pause/play buttons. Keep in mind the cables are detachable/replaceable so you can get a clear one, purple one, or whatever so long as its an MMCX cable.

  Answered 1 year ago by RussellVerified Purchase

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Q: QuestionI know they are Shure. But why does bestbuy not have a warranty option for this product

Asked 3 years ago by Spencer.

This question was asked about the related product: Shure - AONIC 215 Sound Isolating Earphones - Black

Q: QuestionCan it be use for drums metro?

Asked 3 years ago by Allan.

Q: QuestionAre these compatible with a Samsung S20 ultra phone?

Asked 3 years ago by Tiff.

This question was asked about the related product: Shure - AONIC 215 Sound Isolating Earphones - Blue

• A:Answer Not standalone. The S20 Ultra doesn't have a 3.5mm jack. Shure sells a bluetooth attachment so you can wear them like true wireless earbuds, but its another product on top of this one.

  Answered 1 year ago by Russell

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Q: QuestionIf I go to the store, is the product available in the store or i have to do the pickup order? And the box, in what presentation does it come?

Asked 3 years ago by Sergio.

• A:Answer Hello - this product is not available in-store and would require you to purchase online for home delivery or a 'pick up at a location' option. The Shure AONIC 215 come in standard retail packaging (from Shure) and includes a soft carrying case and replacement foam sleeves. Thank You!

  Answered 3 years ago by Shure

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Q: QuestionHow long is the cable?

Asked 3 years ago by AudioNoob.

• A:Answer The provided cable is 4ft. It uses the MMCX standard. so, you can replace it for a longer one.

  Answered 1 year ago by RussellVerified Purchase

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Q: QuestionDoes this have a compatible jack for MAC laptop?

Asked 3 years ago by Racemom28.

• A:Answer These are wired earbuds which will plug into any 3.5mm jack. If your macbook has a 3.5mm jack, these will work for you.

  Answered 1 year ago by RussellVerified Purchase

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Q: QuestionWhy is so expensive?

Asked 4 years ago by rose.

This question was asked about the related product: Shure - AONIC 215 Sound Isolating Earphones - Blue

• A:Answer Because they’re Shure…these are actually cheap for any Shure product.

  Answered 4 years ago by Buzzdixn

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