Questions & Answers

Q: QuestionWhat is the product weight of this hotspot?

• A:Answer The product weight of this hotspot is 6.84 ounces.

Q: QuestionWhat kind of wireless connectivity does the hotspot have?

• A:Answer The hotspot has Wi-Fi wireless connectivity.

Q: QuestionCan multiple devices connect to this hotspot?

• A:Answer Yes, multiple devices can connect at once.

Q: QuestionDoes this hotspot support 5G connectivity?

• A:Answer Yes, this hotspot supports ultra-fast 5G speeds.

Q: QuestionCan this mobile hotspot be unlocked?

• A:Answer No, this mobile hotspot cannot be unlocked.

Q: QuestionDoes this mobile hotspot have built-in memory?

• A:Answer Yes, this mobile hotspot has 8GB built-in memory.

Q: QuestionCan a Bluetooth TV attach to this hotspot.

Asked 1 month ago by dring.

• A:Answer Yes. I connect anything Bluetooth to this and it works.

  Answered 1 month ago by JennyyyVerified Purchase

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Q: QuestionDo I need a sims card?

Asked 1 month ago by Anonymous.

• A:Answer Not that I am aware of. I've been using mine for almost a full month and I did not purchase a SIM card I just purchased the device and the plan I wanted. And it works great for multiple devices.

  Answered 1 month ago by JennyyyVerified Purchase

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Q: QuestionDoes this work worldwide ? or depending on the plan/eSim purchased?

Asked 1 month ago by skiwqi.

• A:Answer I'm not sure if it goes out of the country, try looking it up on simplemobile.com I did not purchase a Sim with this I just purchased the device and a 15 GB plan and I've had it for almost a full month and I love it

  Answered 1 month ago by JennyyyVerified Purchase

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Q: QuestionWhere do I purchase plan for hotspot

Asked 2 months ago by Dee.

• A:Answer I bought mine at Best buy right next to the device, it is a card similar to the long distance calling cards. I believe after you make an account you can also purchase it online at simplemobile.com

  Answered 1 month ago by JennyyyVerified Purchase

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Q: QuestionHow many individuals can use this hotspot at once?

Asked 3 months ago by mobile.

• A:Answer I have five different cameras linked to this at once so at least five. Possibly more, I haven't tried it yet.

  Answered 1 month ago by JennyyyVerified Purchase

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Q: QuestionWhere do I get a data plan?

Asked 4 months ago by braz.

• A:Answer I purchased mine right next to the device, it was just a simple card. I believe you can also purchase on the website and all that information comes with the device.

  Answered 1 month ago by JennyyyVerified Purchase

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Q: QuestionCan this product work 24/7 connected to electricity, or does it turn off on it's own. This is for a site that needs it to be working all the time.

Asked 4 months ago by REL.

• A:Answer I bought mine almost a month ago, I turn it off as needed, but while I'm at work for 12 hours it has never shut off on me. I do not have it plugged in it is portable, you just have to keep it charged.

  Answered 1 month ago by JennyyyVerified Purchase

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Q: QuestionDo you need a plan to activate this hotspot.

Asked 4 months ago by David.

• A:Answer Yes. I believe they have two plans, I did not need a lot so I purchased the 15 GB for $35 but if you go online to simplemobile.com you can find all of the information

  Answered 1 month ago by JennyyyVerified Purchase

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Q: QuestionDo you need a plan to activate hotspot

Asked 4 months ago by Kevo.

• A:Answer Yes, I purchased 15 GB for $35 but they have other plans also. You can buy the card that is located next to the device or purchase it online at simplemobile.com

  Answered 1 month ago by JennyyyVerified Purchase

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Q: QuestionHow do I purchase a plan for this device

Asked 2 days ago by CuriousGeorge.

Q: QuestionDoes it need wifi to connect to?

Asked 2 weeks ago by Nick.

Q: QuestionCan you use the Simple Mobile - M100 5G Mobile Hotspot - Black with your own Sim card--not Simple Mobile?

Asked 3 weeks ago by LBColeman.

Q: QuestionWorks with T-MOBILE? Is it unlocked?

Asked 1 month ago by Jeffrey.