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Questions & Answers

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  • QuestionI have Sprint prepaid plan, does this phone will work with it?

    Asked by carol.

    • Answer No, this phone is locked to Simple Mobile.

      Answered by CommunityAnswer

  • QuestionDoes it work with lifeline, qlink

    Asked by Juju.

  • Questionwhat is the price for this phone?

    Asked by Anonymous.

    • Answer Buy it on HSN!!!!! I got mine there for under $50!! Brand new not used or reconditioned. It came with a Tracfone 'deal' of 1,500mins./1,500 texts/1.5gig of data, all for $49. already plus a case. and a bunch of extra things. Even if you use up all that time and texts, I THINK you can use it with other cell phone providers. If not, you have the phone and all that time/text and data time, for $50! It is a pre-paid phone. I assume you want that kind. As I did/do. I THINK this one sells for $100+ on Best Buy?? And all the other sites I have seen it at, so why not get it on HSN? This is my very first 'smartphone' in my life, and it is great, and frankly with such a huge display, and all the verbal commands it allows you to use, it is very easy to use. The only downside so far, is that the battery does not last long if you USE it a lot during the day. I am told that it should last a lot longer. But the little 'talking' I actually do, it lasts long enough for me. For texting and taking pictures, with no flash, (that uses battery life), and using the other apps. it lasts long enough. I usually have to charge it every other day, at night. I do not leave it on 24/7 like 99% of people. I HATE to see these things glued to a persons head!! And I do not need a call at 3am. That is always bad news:) ! Hope this helps whoever asked this question, and others.

      Answered by WOLF359

  • QuestionHi I like this phone can I switch it to my metro pcs plan?

    Asked by Bear88.

    • Answer Hi Bear88, I appreciate you like this phone. This phone is locked to a specific carrier and may not work with your preferred carrier. It would be best to get the unlocked version to make sure this phone will work with your carrier. -Jess

      Answered by Motorola Customer Care

  • Questionwill this work with a straight talk plan

    Asked by kwadeo.

    • Answer Hi kwadeo, Thanks for reaching out. This phone is compatible with Simple Mobile only. It would be best for you to get the unlocked version on the same website. Please refer to this links for the unlocked version. https://www.bestbuy.com/site/motorola-moto-e5-play-with-16gb-memory-cell-phone-unlocked-black/6291837.p?skuId=6291837 https://www.bestbuy.com/site/motorola-moto-e5-plus-with-32gb-memory-cell-phone-unlocked-black/6308380.p?skuId=6308380 In case you have questions, please email us at [email protected] to further assist you. - Frank

      Answered by Motorola Customer Care

  • Questioncan I use with Verizon carrier?

    Asked by sue08.

    • Answer Hi sue08, Thanks for reaching out. This phone is compatible only for Simple Mobile. It is best for you to get the Verizon Version on the same website. In case you need help, Please email us at [email protected] to further assist you. - Frank

      Answered by Motorola Customer Care

  • QuestionWill this phone work with mintmoble?

    Asked by Lynn.

    • Answer Yes, it does the phone is from simple mobile, which means it uses the towers of T-Mobile. Mint mobile is also part of T-Mobile as well. So the answer is yes.

      Answered by Mita