Questions & Answers

Q: QuestionHow is the SimpliSafe entry sensor installed?

• A:Answer The sensor can be installed with the included adhesive tape or permanently mounted with the included hardware.

Q: QuestionWhat type of battery does this entry sensor use?

• A:Answer This entry sensor uses a Lithium battery.

Q: QuestionDoes the SimpliSafe entry sensor come with the battery?

• A:Answer Yes, the entry sensor comes with a pre-installed battery.

Q: QuestionHow far apart can the magnet be from the sensor?

• A:Answer The magnet can be placed up to 2 inches away from the sensor.

Q: QuestionCan I set up the sensor to send a notification to my phone?

• A:Answer Yes, you can set up customizable Secret Alerts that send a notification to your phone without sounding the alarm.

Q: QuestionIs this entry sensor compatible with Google Assistant?

• A:Answer Yes, this entry sensor is compatible with Google Assistant.

Q: QuestionDo you need the simplisafe home security system in order for these to work? Or can they operate independently by working with the app on a phone?

Asked 4 years ago by Alex.

• A:Answer You need the full system (Hub and keypad)

  Answered 4 years ago by HammVerified Purchase

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Q: QuestionIs it a must to pay the monthly fee or can you simply just use the alarm system without the subscription?

Asked 2 years ago by VKLNQ.

• A:Answer The Fast Protect Monitoring Plan enables 24/7 dispatch, unlimited video recordings for all your SimpliSafe cameras, and more! But without the subscription, you can still set up Basic App Control to control your system, receive notifications, and livestream through your cams. You'll also be able to use the system as a local siren-only alarm system to scare intruders away.

  Answered 2 years ago by Michelle

  
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Q: QuestionHow long does the battery last?

Asked 1 year ago by Jerin.

• A:Answer Our Entry Sensors use low-drain lithium batteries, and can just up to 3-5 years.

  Answered 1 year ago by Michelle

  
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Q: Questiondo you have to have wifi

Asked 4 years ago by Flipper.

• A:Answer NO, you DON’T have to have WiFi ! It works off cellular (phone towers) also. I’ve had my system for about four years at my cabin, and I DON’T have WiFi ! You just can’t complete system updates without WiFi, but they are not necessary.

  Answered 2 years ago by Anonymous

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Q: QuestionHow far away can base be from actual door

Asked 1 day ago by KR.

Q: QuestionDo these entry sensors have to be manually turned off when activated or if you simply shut the door or window it deactivates the alarm?

Asked 1 week ago by Ron.

Q: QuestionAre the batteries replacable?

Asked 2 weeks ago by RickD.

Q: QuestionAre these alarms ul 2017 compliant

Asked 1 month ago by jw.

Q: QuestionDoes simpli safe system alert you to low battery on the window alarms

Asked 1 month ago by Pete.

Q: QuestionDo I need anything else for these to work or just these?

Asked 4 months ago by Jen.

• A:Answer No- they work for us

  Answered 2 months ago by user184081Verified Purchase

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Q: QuestionIs this a suitable device for people with dementia?

Asked 6 months ago by d.

Q: Questiondoes this sensor work for outside gatedoor? Is the mounting tape weather proof ?

Asked 1 year ago by Anonymous.

Q: QuestionIs the battery replaceable?

Asked 1 year ago by Jeirn.

• A:Answer Our Entry Sensors use CR2032 Lithium batteries which are fully replaceable.

  Answered 1 year ago by Michelle

  
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