Questions & Answers

Q: QuestionWhat is the length of this power cable?

• A:Answer This power cable is 25 feet long.

Q: QuestionIs this SimpliSafe power cable weather-resistant?

• A:Answer Yes, this power cable is designed to be water-resistant and work in snow and rain.

Q: QuestionWhat type of connector does this cable have?

• A:Answer This cable has a USB-C connector on one end and a NEMA 1-15P connector on the other.

Q: QuestionWhat comes with the SimpliSafe power cable?

• A:Answer The power cable comes with cable management clips, adhesives, and screws.

Q: QuestionSo can this cable be plugged into an outlet that is at reachable ground level and pulled up to the camera at a higher level and still work if the burglar cuts the cable?

Asked 3 years ago by VG.

• A:Answer Yes, the camera has a battery that lasts 3-6 months on a single charge, by itself. With the power cable, the camera stays at full charge until the power is cut, and will keep working even after that.

  Answered 3 years ago by Michelle

  
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Q: QuestionDoes it charge the battery in the camera or do you remove battery to use this? If it gets unplugged, do I lose the camera?

Asked 4 years ago by JPMaly.

• A:Answer Yes, the Power Cable keeps the built-in battery charged. So if power is ever cut off via the cable, the camera itself can still stay functional.

  Answered 4 years ago by Michelle

  
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Q: Questioncan i have two key pads and can the power cord for hard wired camera be cut and shortened

Asked 3 years ago by wolfskill.

• A:Answer The Base Station can support up to 100 components in any combination. So you can have as many Keypads as you like. This is cable is USB, so we wouldn't recommend modifying unless you were an expert electrician. Also, damaging the cable would naturally impact its ability to resist the elements.

  Answered 3 years ago by Michelle

  
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Q: QuestionIs there a way to connect two of these power cables together for a longer length?

Asked 3 years ago by DBG.

• A:Answer Unfortunately no, we wouldn't recommend it, especially if you want to keep the seal water-tight.

  Answered 3 years ago by Michelle

  
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Q: QuestionWhat voltage to charge older simply safe fob?

Asked 3 weeks ago by Anonymous.

Q: QuestionIf a robber cuts the internet cable does this action notify the homeowner

Asked 1 year ago by Cb.

• A:Answer If you have Monitoring Service enabled, you would get a notification from the SimpliSafe system that WiFi has been disconnected.

  Answered 1 year ago by Michelle

  
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Q: QuestionCan this be used in combination with a solar panel for Reolink Trackmix Battery cameras to supplement the solar with AC power? What sort of adaptor woud be required to connect both systems?

Asked 1 year ago by KMH55.

• A:Answer This Power Adapter is specifically for the SimpliSafe Wireless Outdoor Camera, and is designed to fit for a watertight seal for outdoor use. While it does use a regular USB Micro connector, so it can be used by other devices for charging, the plug would likely not fit into those other devices and be watertight in the same way.

  Answered 1 year ago by Michelle

  
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Q: QuestionDoes this charger work for the Ring Stick up cam battery?

Asked 1 year ago by Anonymous.

• A:Answer This Power Adapter uses a USB micro connector, so it can charge other devices that use that connector. However, it is specially designed to fit into our Wireless Outdoor Camera for a watertight seal for outdoor use.

  Answered 1 year ago by Michelle

  
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Q: QuestionDoes this work with Ring cameras

Asked 2 years ago by Lw.

• A:Answer This Power Adaptor does use a regular USB-micro connector, so it can be used by many devices that use the same connector. However, it's also specially designed to plug in with a water-resistant seal for the Wireless Outdoor Camera, and would not necessarily be the case of other devices.

  Answered 1 year ago by Michelle

  
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Q: Questionwill it work on arlo essential camera

Asked 3 years ago by brt.

• A:Answer I converted from Argo to SimpliSafe and hoped that Argo cable would work with SimpliSafe outdoor camera. It didn’t !

  Answered 3 years ago by HerbVerified Purchase

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Q: QuestionI have a wireless simplisafe outdoor camera but the battery doesn't last upto 6weeks, can this cable work be used for the camera? If yes, where am I going to connect it to the camera?

Asked 3 years ago by Ayo.

• A:Answer Yes this cable will charge the simple safe outdoor camera. Connect from back of camera where usb port is

  Answered 3 years ago by AccessoriesVerified Purchase

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Q: QuestionCan this cord be used with an extension cord since it's only 25" in length?

Asked 3 years ago by Chalkitup.

• A:Answer Not recommended

  Answered 3 years ago by JudeVerified Purchase

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Q: QuestionWhat is the American wire gauge (AWG) for the power wires used in this 25-foot SimpliSafe power cord?

Asked 3 years ago by Sparrow.

• A:Answer It’s a USB power cable so it’s not going to be a standard power AWG measurement.

  Answered 3 years ago by PapaJoel

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Q: QuestionIs the power cable interchangeable with the old SimpliSafe camera and the new outdoor camera?

Asked 4 years ago by JB77.

• A:Answer No the angle of the adapter end is not compatible.

  Answered 3 years ago by PapaJoel

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Q: QuestionI kept the outdoor camera connected to the 25 ft power cord over a winter. Now I find that there is corrosion of the receptacle where the power cord inserts to the back of the camera. How can I protect this when I get a replacement?

Asked 2 years ago by Babette.

• A:Answer That power cable should connect with the Outdoor Camera with a tight seal, meaning that moisture shouldn't be getting in. Hopefully when you spoke with our Support team, we replaced both the cable and the whole camera.

  Answered 2 years ago by Michelle

  
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