Questions & Answers

Q: QuestionCan I get SimpliSafe installed with a camera? If so how much?

Asked 6 years ago by wilfair.

• A:Answer Simplisafe is a wireless self install security system. Its so easy, a caveman could do it! Go to Simplisafe and either choose a system or build your own.

  Answered 6 years ago by Grover517

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Q: QuestionWhat is the power source for this camera?

Asked 7 years ago by Anonymous.

• A:Answer 120v.

  Answered 7 years ago by marlonVerified Purchase

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Q: QuestionDoes anyone know the exact USB connection type that the power adapter uses to plug into this camera? I'm looking to extend that connection, even though it does come quiet long out of the box. Minii USB? Micro USB?

Asked 3 years ago by USBType.

Q: QuestionHow do I how do I hook up the sscm to camera to my phone and

Asked 4 years ago by Lucky.

Q: QuestionHow do I get My cam to stop flashing blue

Asked 4 years ago by Venita.

Q: QuestionCan I "watch live" from my workplace wifi? or does it require me to be connected to my home wifi?

Asked 5 years ago by Cmort.

• A:Answer I have the app on my phone and can watch from my phone no matter where I’m located. So I can watch from work.

  Answered 4 years ago by INegotiateVerified Purchase

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Q: QuestionWhen will this item be back in stock? You put it on sale and have none available.

Asked 5 years ago by TCG.

Q: QuestionCan this camera be used without a security system? I just want to check in on my dog during the day.

Asked 5 years ago by Louis.

• A:Answer Yes! We actually bought the camera first for the same reason. Our dog likes to jump on furniture so the mic is a huge help lol we didn’t buy the full alarm set until months later

  Answered 4 years ago by FFWGGVerified Purchase

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Q: Questiondo the cameras work with only the cell signal ?

Asked 5 years ago by LC.

• A:Answer The camera requires WIFI to connect to the base. The camera is set up via the APP using a QR code which allows you to view the video using the local WIFI network in your home that is also connected to your Base. When connected, your camera can be viewed remotely via the APP using your mobile phone.

  Answered 5 years ago by ChrisVerified Purchase

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Q: QuestionIs there a way to connect this camera to a rechargeable battery?

Asked 5 years ago by AG1983.

• A:Answer It plugs to an AC outlet. I don't see any way of connecting it to a rechargeable battery. There are other options out there.

  Answered 5 years ago by CB32Verified Purchase

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Q: Questionare the cameras able to pick up audio conversations ?

Asked 5 years ago by chief.

• A:Answer Yes!

  Answered 5 years ago by fredman

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Q: Questioncan you use it as a webcam

Asked 5 years ago by pops11.

• A:Answer No, it cannot be used as a webcam.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionI have SimpliSafe. Can I install this camera to my unit?

Asked 5 years ago by Abuela421.

• A:Answer yes. we have our simplicams added to our system. they will allow the monitoring company as well as ourselves to monitor through the App.

  Answered 5 years ago by fep90

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Q: QuestionDoes this camera work with version 1 simplisafe?

Asked 5 years ago by Aaron.

• A:Answer As far as I know, no.

  Answered 5 years ago by Yooo

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Q: QuestionWill the camera be triggered if a large pet walks or runs in the field of vision?

Asked 5 years ago by LRose.

• A:Answer No if you set the sensitivity on medium. We have wildlife in the area and they never set it off when they are walking by.

  Answered 5 years ago by Crys

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Q: QuestionCan the camera zoom remotely and if so, what zoom power?

Asked 5 years ago by swiss.

• A:Answer No zoom for this particular camera. You can enlarge the image from the phone app, but it's not an actual zoom. Enlarging the image makes it grainy.

  Answered 5 years ago by RedneckRick

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Q: QuestionDoes this camera work with the starter set of SimpliSafe home system I bought? I would love to have small camera on my front porch in my new home and am hoping this might be the right one. Any recommendations or help? Thank you everyone.

Asked 5 years ago by Kerbear.

• A:Answer Yes it works with the starter kit, that’s what I purchased. However the camera is designed to be in the house not outside. At this time I’m not aware of them selling an external camera.

  Answered 5 years ago by Kcmysunshine

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Q: QuestionWhat power does it require? Can I see it on my computer or Ipad mini 4? I do not have a smart phone.

Asked 5 years ago by hotlynx16.

• A:Answer It comes with a power brick, you’ll need a smart device such as a tablet (iPad) or phone (iPhone) to setup and use.

  Answered 5 years ago by TishVerified Purchase

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Q: QuestionWill this camera support 5 ghz wifi? Let me know asap.

Asked 6 years ago by KittyOregon.

• A:Answer Unfortunately most IoT devices like these use 2.4Ghz.

  Answered 5 years ago by TishVerified Purchase

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