Questions & Answers

9 Questions & 17 Answers
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  • Question
    Is the piece that locks it in you ear removable or permanently attached?   (5 Answers)

    By Celeste April 21, 2016.

    Answers
    • Best 
      Answer

      It is not removable though you can cut or snip the piece off if it bothers you. My 6-month old Rottweiler did the honors to my daughter's set but also ate the small in-ear speaker as well, so I would advise using very sharp scissors or a small knife instead of deploying a puppy. (Yes, we bought her another pair [the daughter, not the puppy].)

      By Scott May 28, 2016.

    • Question
      What is the range of the bluetooth? How far can you walk away from your device and still be able to hear whatever your listening to?   (1 Answer)

      By liza September 19, 2016.

      Answers
      • Best 
        Answer

        I have gotten about 30 ft away from my phone with no interruptions

        By Longshot September 19, 2016.

      • Question
        Does the design really allow for ambient sound to come in?   (2 Answers)

        By dudey June 17, 2016.

        Answers
        • Best 
          Answer

          Yes, you can hear ambient sound, but would not recommend if you NEED to hear ambient. The ear buds do block out a significant amount of ambient, particularly the higher pitched tones.

          By ScrippsRanchCustomer November 11, 2016.

          • My Best Buy® Member
      • Question
        How long is the cord between the headphones? Is it long enough that there is some slack when they are worn?   (2 Answers)

        By Erik July 10, 2017.

        Answers
        • Best 
          Answer

          The cord is a little over 17" long. Yes there is slack i wear mine on the front of my neck not behind, you can wear it behind but for me it's not as comfortable. Hope this helps!

          By Kristyh528 July 11, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        How would these be around loud machinery?   (1 Answer)

        By gseyer August 13, 2016.

        Answers
        • Best 
          Answer

          With them at full volume not only would you not hear anything around you, but you would probably lose some of your hearing....bottom line they rock! P.S. dont dangle them around your neck while walking or running unless you have a small neck width, the length from bud to bud is very short and has led them to slip off of my back at times without even me noticing. Luckily they have never hit the ground ☺

          By Kungfupanda September 4, 2016.

        • Question
          What is the playtime on a fully charged XTFREE head set??   (1 Answer)

          By Pjod May 7, 2017.

          Answers
          • Answer

            The Bluetooth headphones have a six hour battery life.

            By CommunityAnswer May 7, 2017.

          • Question
            Can you connect these to a PS3 or a 4   (2 Answers)

            By Josho March 2, 2017.

            Answers
            • Answer

              If it has Bluetooth you can

              By Anonymous March 3, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            can you speak and make calls? Can you speak and text? Do they read out text messages?   (1 Answer)

            By stacy January 7, 2017.

            Answers
          • Question
            How do I know if the headphones are fully charged?   (2 Answers)

            By idkg July 31, 2016.

            Answers
            • Answer

              LED will change from pink to blue. Blue is fully charged.

              By ScrippsRanchCustomer November 11, 2016.

              • My Best Buy® Member

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