Questions & Answers

Q: QuestionHi, I cannot get a microphone to work. I have tried two different headphones with microphones. Any troubleshooting ideas?

Asked 4 years ago by ER.

• A:Answer Contact skytech

  Answered 3 years ago by AlphapootVerified Purchase

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Q: QuestionCan the PC color change into a rainbow color?

Asked 4 years ago by MO.

• A:Answer Alternating colors are in the RGB app. I don't believe it will be a static rainbow.

  Answered 4 years ago by Tanis

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Q: Questionis windows 10 already installed or do i need a wind 10 on a usb flash thanks

Asked 4 years ago by SPIRIT.

• A:Answer Win 10 is already installed. Use that USB for a recovery drive instead.

  Answered 4 years ago by Tanis

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Q: QuestionAs I was checking out it went to sold out when will it be available again

Asked 4 years ago by Spaceport.

• A:Answer Was available still when I looked last.

  Answered 4 years ago by Tanis

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Q: QuestionWill this play new world?

Asked 4 years ago by Anonymous.

• A:Answer It runs New World with ease! I play Destiny 2, Diablo 3, Cyberpunk 2077, Battlefield 2042, GTA V, Mass Effect legendary Edition, Red dead Redemption, and loads more... haven't had any issues and usually play them on the higher graphics settings

  Answered 3 years ago by MisterCope

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Q: QuestionWhere is the power button located at (can't see it on the picture)? How many SATA ports does it have available for adding more HHD/SSD's? What about RAM? Also does it overheat?

Asked 4 years ago by ElChapin.

• A:Answer Ive had mine for about a month and completely apart. 650w power supply with plenty of extra hookups, it has 2 8gb ram sticks 3200mhz most the board will support. Power button is clear right below the skytech gaming case header. Kinda built into header. Does not overheat how it is built. I ran multiple sessions stayed under 60°c. I added 3 intake fans on bottom of case and changed the exhuast to a stronger fan also changed cooler to a rgb sync one to match my fans, runs under 50°c at over 300fps on maximum graphics settings. Gpu never climbs above 50 either i would also recommend taking the aio off the cpu and cleaning and applying your own paste. They seemed to apply poorly and use cheap paste.

  Answered 3 years ago by EbuildsVerified Purchase

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Q: QuestionDoes it work with the valve index

Asked 4 years ago by Anonymous.

• A:Answer You might need an adapter but should work otherwise. If you have any more questions, please reach out to our support via 888-370-8882 or [email protected]

  Answered 3 years ago by Skytech Gaming Support

  
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Q: QuestionDoes this pc come with bluetooth?

Asked 4 years ago by kapital.

• A:Answer YES

  Answered 3 years ago by LuisVerified Purchase

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Q: QuestionWhat is this case model

Asked 4 years ago by Nasir.

• A:Answer This is the Shiva model. If you have any more questions, please reach out to our support via 888-370-8882 or [email protected]

  Answered 3 years ago by Skytech Gaming Support

  
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Q: Questionim having trouble changing the colors on the fans i can only get the gpu to light up

Asked 4 years ago by VIPXR.

Q: QuestionWhat is the full name of the motherboard? There are a lot of B560M models. What B560M exactly is it?

Asked 4 years ago by Bnjn.

Q: QuestionWill I be able to stream and play a game on this PC?

Asked 4 years ago by Anonymous.

Q: Questionhow I get Windows 11 gut this PC weeks ago and it came with windows

Asked 4 years ago by Brian.

• A:Answer I ran PC Health, it says I don't have TPM 2.0, I'm not worried about it right now, but I hope they have it fixed in the future.

  Answered 4 years ago by mikehutch80

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Q: QuestionDoes the PC have changing lights I am a bit confused as why the images go from a bright red to a blue. And if I has wifi capabilities

Asked 4 years ago by StressLevelZero.

• A:Answer Yes, you get a control panel that will allow you to choose the color (or cycle colors, and various patterns). The control panel controls the lights on the physical pc (fans and such). The keyboard lights up as well, but seems to just be rainbow, and isnt controllable.

  Answered 4 years ago by DannoVerified Purchase

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Q: QuestionHow much ram does this come with

Asked 4 years ago by Silent.

• A:Answer 16

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionHow hot does the CPU and GPU get?

Asked 4 years ago by John.

• A:Answer Mine haven't gotten above 50 degrees Celsius.

  Answered 4 years ago by ledgend78Verified Purchase

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Q: QuestionI set my PC up but I did not see the parts list so was wondering where I can find it. Looking for something like this: https://skytechgaming.com/product/shiva-amd-ryzen-5-5600x-nvidia-geforce-rtx-8gb-1tb-nvme-ssd-16gb-ram/

Asked 4 years ago by PPat.

• A:Answer This PC has an RTX 3060, Intel Core i7 - 11700F, 1TB SATA SSD with room fore expansion, 16GB of RAM, and a watercooler.

  Answered 4 years ago by ledgend78Verified Purchase

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Q: QuestionThis system stated in the description that it has Windows 11. I received the system and it has Windows 10. How do I get Windows 11?

Asked 4 years ago by Windows11NotInstalledAsStated.

• A:Answer Windows 11 hasn't come out yet, so you are going to get a free optional upgrade to 11 when it does release. I would not recommend upgrading if you plan to use this PC for gaming, as there have been many compatibility issues with games and hardware.

  Answered 4 years ago by ledgend78Verified Purchase

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Q: QuestionWhat ports does it have? Like Type C or HDMI or USB

Asked 4 years ago by Aliangelo.

• A:Answer It has 2 USB 3 ports and 2 - 3.5 mm headphone jacks on the front, and on the back it has one power connector, 2 USB 2 ports, a DisplayPort and HDMI on the motherboard (don't have output), 3 USB 3 ports, an ethernet port, two ports for included antennas, 1 USB-C port, a headphone jack, a microphone jack, a line-in jack, 2 DisplayPorts and 2 HDMIs on the graphics card (do have output)

  Answered 4 years ago by ledgend78Verified Purchase

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