A:Answer Hello,
I apologize for the issue you're having with our PCs. Our PCs are built to be ready to use out of the box. Could you double check that the switch on the power supply near where you plugged in the power cable is set to the line side and not the circle side? Also make sure that the PC is plugged into a working power outlet and surge protector. If you need further assistance, please contact us at support@skytechgaming.com or 888-370-8882, Monday through Friday 9AM to 5PM PST.