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Questions & Answers

Your price for this item is $799.99
Page Showing 1-7 of 7 questions
  • QuestionWhat's the dimensions of the 24V-X4-SB21 box if picking up from store?

    Asked by Bbycustomer555.

    • Answer Dear Best Buy Customer, The box dimension for the Snow Joe - 24V Single Stage Cordless Brushless Electric Snow Blower (4x12.0 Ah Batteries and 2 Chargers) is Length: 37.4" x Width: 19.1" x Height: 23". Hope this helps, if you have any other questions please let us know. Thanks Customer Service Team All Season Power

      Answered by Snow Joe + Sun Joe

  • QuestionHow many batteries does this model come with?

    Asked by ShaunaB.

    • Answer This model comes with 4 batteries and 2 chargers that house 2 batteries each. You need all 4 batteries installed in the snow blower to run it.

      Answered by Tara

  • QuestionIs the machine self propelled by the auger?

    Asked by Anonymous.

    • Answer Dear BestBuy Customer, The Snow Joe 24V-X4-SB21 is not a self-propelled unit. I hope this information is helpful. Please let me know if you have any other questions. Thanks Customer Service Team Snow Joe + Sun Joe

      Answered by Snow Joe + Sun Joe

  • QuestionIs this safe to use on TREX decking?

    Asked by Trex.

    • Answer Dear BestBuy Customer, Thank you for your inquiry regarding the use of the Snow Joe 24V-X4-SB21 on TREX decking. The unit is best suited for mid-to-large-sized driveways and walkways, featuring an integrated scraper bar at the base that clears right to the ground without causing damage to your driveway, or pavement. You are able to utilize the unit on TREX decking; nevertheless, it is not recommended as it may cause damage on your TREX decking. For further details or assistance, please don't hesitate to reach out to us at +1 (866) 766-9563. We're here to help! Best Regards, Snow Joe + Sun Joe Customer Care Team

      Answered by Snow Joe + Sun Joe

  • QuestionHow long does a charged battery last?

    Asked by E.

    • Answer Lasted me about an hour and a half with moderate snow

      Answered by Anonymous

  • QuestionHow many minutes or hr of run time for a full charge of this unit?

    Asked by Allen.

    • Answer Lasted me about an hour and a half to 2 hours.

      Answered by Anonymous

  • QuestionI noticed that you won’t say long the batteries will last, but can you give a range best on perfect conditions and least ideal conditions? It is difficult for someone to purchase this product without knowing if the battery will last ten minutes versus 45.

    Asked by RainJoe.

    • Answer Dear BestBuy Customer, Thank you for your inquiry regarding the estimated lifespan of the batteries for our product. We understand the importance of knowing the battery duration before making a purchase decision, and we apologize for any confusion caused by the lack of specific information. The lifespan of the batteries for our product can vary depending on several factor, including the usage of the unit. To ensure longer usage time, we recommend fully charging both batteries before each use. This will maximize the available power and extend the overall runtime of the snow blower. For a more accurate estimate of the battery lifespan based on your specific usage and conditions, we kindly ask you to reach out to our customer care team at (866) SNOW-JOE. Our knowledgeable representatives will be able to provide you with more detailed information and assist you in making an informed decision. Thank you for considering our product, and we appreciate your understanding regarding the battery lifespan. We are here to address any further questions or concerns you may have. Best Regards, Snow Joe + Sun Joe Customer Care

      Answered by Snow Joe + Sun Joe