Questions & Answers

Q: QuestionCan more than one speaker be paired together?

Asked 3 years ago by Kevin.

• A:Answer Sonos Roam can bond with up to 31 other Sonos products on wifi. It can also be stereo paired on wifi as well.

  Answered 3 years ago by Sonos Customer Care

  
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Q: QuestionHow do I access Sonos Roam Model S27 Quick Start Guide?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Sonos - Roam SL Portable Bluetooth Wireless Speaker - Shadow Black

Q: QuestionCan I pair and play directly from any phone app or only thru the Sonos added apps

Asked 3 months ago by Jeffbanjo.

This question was asked about the related product: Sonos - Roam SL Portable Bluetooth Wireless Speaker - Shadow Black

Q: QuestionIs this speaker compatible with HEOS?

Asked 9 months ago by Mike.

Q: QuestionI presently run 3 seperate sonos model 3 speakers in different rooms and active some or all via a pc (sonos app) or cell phone. Can I add this unit in another room and activate the same way and activate any or all rooms including this portable sonos speak

Asked 1 year ago by bp.

• A:Answer Yes, the Roam is both a Bluetooth speaker you can take anywhere and a wifi speaker that will connect to your existing sonos system, with all the capabilities of your play 3's.

  Answered 1 year ago by KMChomeVerified Purchase

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Q: Questionwhat are the dimensions of this speaker?

Asked 1 year ago by Michelle.

Q: QuestionWhat's the difference between a Roam 2 and a Roam SL speaker

Asked 1 year ago by Jeff.

• A:Answer A speaker. I had bad luck with the voice control ao mine was returned and got a move 2 and love it.

  Answered 1 year ago by NotallthatreasonableVerified Purchase

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Q: QuestionWhere can I find a replacement battery for Sonos Roam SL?

Asked 1 year ago by SonosBuyer.

• A:Answer Currently, Sonos does not offer user-replaceable batteries for the Roam SL. If you are experiencing issues with your battery, the best course of action would be to contact Sonos customer support or visit an authorized Sonos retailer for assistance. In some cases, they may offer repair or replacement options depending on the product's warranty status. Feel free to reach out at support.sonos.com

  Answered 1 year ago by Sonos Customer Care

  
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Q: QuestionCan you pair the Sonos with another Bluetooth speaker ? Can it be paired with a tv ?

Asked 1 year ago by Pairing.

• A:Answer The Sonos Roam SL has some limitations when it comes to pairing with other devices: 1. Pairing with Another Bluetooth Speaker: Not Possible: The Sonos Roam SL cannot be paired directly with another Bluetooth speaker. Sonos speakers are designed to work within the Sonos ecosystem, meaning they pair and sync with other Sonos speakers through Wi-Fi using the Sonos app. While you can use the Roam SL as a Bluetooth speaker for your phone, tablet, or computer, it does not have the capability to send audio to another Bluetooth speaker. 2. Pairing with a TV: Bluetooth Connection to TV: The Sonos Roam SL can be used as a Bluetooth speaker for your TV if your TV supports Bluetooth audio output. However, this setup might introduce latency, causing audio and video to be out of sync, which is not ideal for watching TV. Wi-Fi Connection via Sonos System: If your TV is connected to a Sonos soundbar (like the Sonos Beam or Arc), you can use the Roam SL as part of a multi-room audio setup. This allows the TV audio to play through the Roam SL, but it would still require the TV to be connected to a Sonos soundbar for the Wi-Fi sync to work properly. Conclusion: Pairing with Another Bluetooth Speaker: Not possible. Pairing with a TV: Possible via Bluetooth, but not recommended due to potential audio lag. Alternatively, it can be used in conjunction with other Sonos speakers connected to the TV over Wi-Fi. For a more seamless experience with a TV, it’s recommended to use a Sonos soundbar like the Beam or Arc, which can be paired with other Sonos speakers like the Roam SL for multi-room audio.

  Answered 1 year ago by Sonos Customer Care

  
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Q: QuestionI have an Android (S23). I cannot find my Sonos Roam battery percentage in my bluetooth Display settings. If i to go to the Sonos app, it wants to only detect my home system. I'm sure this is a simple answer...just can't find it!

Asked 1 year ago by JC.

• A:Answer To check the battery percentage of your Sonos Roam when using an Android device, you'll need to use the Sonos app rather than the Bluetooth settings. Here's how you can find the battery percentage for your Sonos Roam: Steps to Check Battery Percentage on Sonos Roam: Open the Sonos App: Launch the Sonos app on your Android device. Select the Sonos Roam: Make sure your Sonos Roam is turned on and connected to the same Wi-Fi network as your Android device. In the Sonos app, you should see a list of your Sonos devices. Tap on your Sonos Roam. View Battery Status: Once you've selected the Roam, you should see the battery percentage displayed on the main control screen for the speaker. It’s usually shown near the top or alongside the volume controls. I hope this helps!

  Answered 1 year ago by Sonos Customer Care

  
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Q: QuestionIs this compatible with Samsung SmartThings?

Asked 1 year ago by Anonymous.

• A:Answer The Sonos Roam SL is not directly compatible with Samsung SmartThings. Sonos speakers, including the Roam SL, primarily integrate with the Sonos app for setup and control, and they do not natively support SmartThings for automation or direct control.

  Answered 1 year ago by Sonos Customer Care

  
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Q: QuestionDoes this speaker work with the Alexis app?

Asked 2 years ago by Anonymous.

• A:Answer The “SL” means SpeechLess. So therefore the Roam SL doesn’t have a microphone. If you want to use Alexa with it, you need to use another Alexa-enabled device like an Era 100 or 300 or one of our soundbars.

  Answered 1 year ago by Sonos Customer Care

  
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Q: QuestionIs there a wireless charger for this model?

Asked 2 years ago by IllmaticD.

• A:Answer There is one that you can purchase separately.

  Answered 2 years ago by Sonos Customer Care

  
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Q: QuestionIs this speaker waterproof?

Asked 2 years ago by Kristin.

• A:Answer It's IP67, meaning it was tested go as deep as 1 meter for ~30 minutes submerged without it breaking.

  Answered 2 years ago by lmsa

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Q: QuestionCan I pair this with Sonos Soundbar ARC to become my surround speaker?

Asked 2 years ago by Pogi.

• A:Answer I believe all sonos products can be mated together

  Answered 2 years ago by user964946

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Q: QuestionIs this speaker Alexa compatible?

Asked 3 years ago by jtbiz.

• A:Answer No. The non-SL version is, though.

  Answered 2 years ago by lmsa

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Q: QuestionWill this work with a Samsung Q70R soundbar / smart tv?

Asked 2 years ago by Robert.

• A:Answer i am connecting it to my home computer, i haven't connected it to tv yet but i find its connection very good and its sound is great

  Answered 2 years ago by TTTVVerified Purchase

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Q: QuestionDoes it come with charger Sonia speaker for $159

Asked 3 years ago by Dia.

• A:Answer It comes with a standard USB-C charging cable. That's it, no brick or wireless charger included.

  Answered 2 years ago by lmsa

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Q: QuestionWill this work with the Sonos 1AP?

Asked 2 years ago by KW.

• A:Answer Sonos S1 App: This app is for older Sonos products that do not support the newer features introduced with the Sonos S2 app. If you have older Sonos products in your system that are only compatible with the Sonos S1 app, you can still control the Sonos Roam using the Sonos S1 app. Sonos S2 App: This app is for newer Sonos products that support the latest features, including high-resolution audio, enhanced security, and more. If your entire Sonos system, including the Sonos Roam, is compatible with the Sonos S2 app, you can control the Roam using this app. Since the Sonos Roam is a newer product, it is compatible with the Sonos S2 app. If you're using the Sonos S2 app to control your Sonos system, you can add the Sonos Roam to your system and control it alongside your other Sonos speakers using the same app.

  Answered 2 years ago by Sonos Customer Care

  
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