“I just purchased this headphone from Best Buy and they are overall incredible. However, every time I make a move there is a creaking sound from the left earpiece. I think it’s mechanical not electronic and it is annoying. Is this normal? Return them?”
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I do not have this problem It may be a defective piece
Sorry, there was a problem. Please try again later.That does not sound normal. The pair I purchased does not have that issue. I would suggest exchanging the pair you got.
Sorry, there was a problem. Please try again later.I haven't noticed those on mine, so this may be defective with just your set. I would ask the store when you purchased them at.
Sorry, there was a problem. Please try again later.I did have that exact problem with my piece I bought 6 months here in Switzerland. Whenever there was continuous movement like riding in a car/train/plane, I'd notice it. When I was doing one slow move like turning my head - it wasn't there. Ever such a slight noise only - drove me mad. Returned it for repair. Got new ones 3 weeks later from the store I purchased them. Now on the new cans, I have a base issue - drivers rattling from the right side. Will return again and ask for money back and try the WH-1000XM3, although reviews say, they are too base driven.
Sorry, there was a problem. Please try again later.It sounds like the wiring to the left earpiece is loose or poorly connected. You can test this by moving wire going to left earpiece and see if static and such gets worse. Chances are they’re defective and I’d take them back for refund or exchange.
Sorry, there was a problem. Please try again later.No, this is not normal. Here's my advice. [If some of this seems too elementary or obvious, please know that I'm not trying to be pedantic; these are just the things I'd try first before returning the headphones.] I'm assuming that the problem is mechanical, not electronic. Determine whether or not the creaking is coming from the swivel joint above the ear cup. If it is, then I think I'd try using a toothpick to dab just a smidgen of clear silicon grease (or maybe petroleum jelly) into the joint and work it until the creaking stops. WARNING: TEST GREASE OR JELLY ON A SMALL UNNOTICEABLE AREA OF THE FINISHED SURFACE BEFORE USING EITHER ONE - I don't know whether they will damage the finish or not. Another place that creaking could come from is where the wishbone arm connects to the earphone itself (two joints). Those joints are harder to get into, so at that point you might just want to ask for a replacement. The only other source I can think of is the foam inside the ear cup that insulates your ear from the speaker. If a piece of plastic was somehow left behind during manufacturing, it could conceivably cause a crinkly noise. Run your finger around inside the ear pad to see if that's the case. If you can't find anything, it could be behind the foam. I wouldn't try to fix it myself at this point, because removing the ear pad is tricky. Best Buy is usually pretty good about making exchanges, especially close to the purchase date. Good luck - problems aside, you've bought some GREAT headphones.
Sorry, there was a problem. Please try again later.No, this is not normal. Here's my advice; if some of this seems too elementary or obvious, know I'm not trying to talk down, these are just the things I'd try first before returning the headphones. I'm assuming that the problem is mechanical, not electronic, here. Try to determine whether the creaking is coming from the swivel joint above the ear cup (or not). If it is, then I'd try using a toothpick to dab just a smidge of clear silicon grease (or alternatively petroleum jelly) into the joint and work it until the creaking stops. WARNING: TEST GREASE OR JELLY ON A SMALL UNNOTICEABLE AREA OF THE FINISHED SURFACE BEFORE USING EITHER ONE - I don't know whether they will disfigure the finish or not. Another place that creaking could come from is where the wishbone arm connects to the earphone itself (two joints). Those joints are harder to get into, so at that point you might want to just ask for a replacement. The only other source I can think of is the foam inside the ear cup that insulates your ear from the actual speaker. If a piece of plastic was somehow left behind during manufacturing, it could conceivably cause a crinkly noise. Run your finger around inside the ear pad to see if that's the case. If you can't find anything, it could be behind the foam. I wouldn't try to fix it myself at this point, because I don't know a way to remove the foam and/or ear pad that wouldn't void the warranty. Best Buy is usually pretty good about making exchanges, especially close to the purchase date. Good luck - problems aside, you've bought some GREAT headphones.
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