“I have this sony soundbar for 10 months now. Its fantastic, but my subwoofer just stopped working. I've been to Sony's website. A lot of people are having this issue, with no answer why? I bought the geek squad warranty, 2-3 weeks turn around time.”
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Hi Mike, please refer to the link below for possible troubleshooting steps to fix this issue. I hope it helps. Regards, ^Ron https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-ct290/articles/00025423
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