“This has been working great until I upgraded my phone... I would enjoy music from my iPhone 7 to the soundbar using bluetooth but ever since I got an s10+ it doesn't detect my soundbar neither my s9+ Why is this happening only with Samsung products?”
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Hi, There! We are sorry to hear that you're unable to connect your phone via Bluetooth. Please try following the troubleshooting steps on page 24 of the manual: https://www.sony.com/electronics/support/res/manuals/4688/46882521M.pdf If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Best Time to Call: Regards, Erin
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