1-1 of 1 Answer
We're sorry to hear what happened, Vanessa. Let's troubleshoot the issue by following the steps here: https://www.sony.com/electronics/support/articles/00027771 Regards, -Erin
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We're sorry to hear what happened, Vanessa. Let's troubleshoot the issue by following the steps here: https://www.sony.com/electronics/support/articles/00027771 Regards, -Erin