“I have a Sony ct-290 sound bar and just recently I notice the subwoofer does not power up, and I know it's not the receipical box. Any ideas what I can do?”
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Get an exchange if you're still covered under Best Buy. Otherwise, your only hope is for Sony support or a new soundbar overall. Your credit card may also cover for warranty repairs/replacements if you purchase this with your CC
Sorry, there was a problem. Please try again later.Hi Sony, We regret to hear that the subwoofer is not working. Kindly refer to page 25 of this link for troubleshooting steps to help isolate the issue: https://docs.sony.com/release//Manual_4688252121.pdf ~Ralph
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