1-5 of 5 Answers
I had my system set up by the Geek Squad just for the reasons of possible problems. I don't recall being shown any other troubleshooting options except the energy saving timers. I think your system is defective.
Sorry, there was a problem. Please try again later.Anthony the outlet is working properly the subwoofer turns off after 12-15 minutes and will not come back on I turned off the power saver and still shuts off
Sorry, there was a problem. Please try again later.I've been using mine for about a week with no problems. I would exchange the unit if you are unable to find any known issues through forums.
Sorry, there was a problem. Please try again later.Yes take it back to bestbuy and tell them you want an exchange there is obviously a problem with the wireless signal between soundbar and subwoofer cannot be fixed.
Sorry, there was a problem. Please try again later.Hi, We're sorry to hear that. Pls try plugging the subwoofer on other AC wall outlet. Thanks. -Anthony
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