“Why is the voice delayed when people speak? Mouths move and then later you hear the voice??”
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Thank you for reaching out, Paul. We are sorry if you are having an audio delay issue with your W830K. This is definitely not the experience we wanted you to have. If you haven't yet, please follow the troubleshooting steps on these articles and see if it resolves the problem. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-32w830k/articles/00026069 https://helpguide.sony.net/tv/jusltnr4/v1/en-003/08-05_10.html https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-32w830k/articles/00202034 Should you need more assistance/information, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following: Name: BestBuy Username: Model Number: Issue: Telephone Number: I hope this helps, and thank you so much for choosing Sony. Best regards, Romeo Sony Social Support
Sorry, there was a problem. Please try again later.I occasionally had this happen with a soundbar but not Tv alone
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