Questions & Answers

Q: QuestionDoes this TV come with an optional frame?

Asked 3 months ago by Pandora.

• A:Answer Can it accept Spectrum cable channels?

  Answered 1 month ago by Anonymous

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Q: QuestionIf I have Comcast Xfinity TV can I go back and forth from Google screen to live Comcast channels? And if so would I use my Comcast remote??

Asked 3 months ago by Ivyappletree.

• A:Answer Hi Ivyappletree, Thank you for your question! You can certainly navigate between the Google Home screen and your live Comcast Xfinity channels with ease. To provide you with the most seamless experience, we recommend using the Sony remote control for both functions by customizing the "TV" button shortcut. By programming this button, you can use the Home button to access your smart features and apps, and the TV button to jump directly back to your live Comcast channels. To set this up, please follow these steps: 1. Connect your Comcast Xfinity cable box to one of the HDMI inputs on the TV. 2. On your Sony remote, navigate to [Settings] — [Channels & Inputs] — [TV button shortcut]. 3. Select the specific HDMI input where your cable box is connected. Once this is configured, you will have the convenience of controlling your viewing experience with a single remote. You can simply press the TV button whenever you want to return to your live broadcasts instantly. We hope you find this information helpful, and thanks for considering Sony! Regards, Dominick

  Answered 3 months ago by SonyListens

  
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Q: Questionis there a input to hook up a OTA antenna connection

Asked 3 months ago by Anonymous.

• A:Answer Hi there, Yes, the Sony BRAVIA 2 II (2025 model) includes a standard coaxial RF input labeled "Cable/Antenna" on the back of the TV. You can connect your OTA (Over-the-Air) antenna directly to this port and then perform a channel scan through the TV settings to access your free local digital broadcasts. Thanks for choosing Sony. Best regards, Eliab

  Answered 3 months ago by SonyListens

  
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Q: QuestionDoes the tv support nextgen tuning?

Asked 3 months ago by Bobby32947.

• A:Answer Thank you for contacting Sony, Bobby32947. This model features a built-in ATSC 1.0 digital tuner. It does not support NextGen TV (ATSC 3.0) tuning directly. You can still receive standard HD broadcasts with an antenna, but for NextGen features (like 4K over-the-air), you would need an external converter box. If you're looking for a TV with that tuner built-in, check out our BRAVIA 7, 8, or 9 series. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Best regards, Gus, Sony North America Customer Support

  Answered 3 months ago by SonyListens

  
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Q: QuestionCan I hook up my Bose sound bar to the Sony TV?

Asked 3 months ago by Lynn.

• A:Answer Hi Lynn, Yes, you can connect a Bose soundbar to this TV using either the HDMI (eARC/ARC) port or a Digital Optical cable. For the best experience and to control volume with your Sony remote, we recommend using the HDMI connection. Thanks for choosing Sony. Best regards, Eliab

  Answered 3 months ago by SonyListens

  
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Q: Questioni have Xfinity Comcast . I'm replacing my 20 year old Samsung tv which is hooked up to my cable box via an Ethernet cable. Can I hook this Sony Bravia 2 to cable box via Ethernet cable also?

Asked 3 months ago by Ivyappletree.

• A:Answer Hi Ivyappletree, While you can use an Ethernet cable to provide the TV with internet for streaming apps, it cannot be used to transmit the video signal from your Xfinity box to the TV. To view your cable channels, please connect the cable box to the TV using an HDMI cable. This will ensure you get the best 4K picture quality for your new BRAVIA 2. Thanks for choosing Sony. Best regards, Eliab

  Answered 3 months ago by SonyListens

  
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Q: QuestionBest Buy staff will only allow TVs to be transported upright. Would be nice if box dimensions were listed with the specs - to determine pickup or delivery. What are the box dimensions (in inches)?

Asked 3 months ago by SonyGirl.

• A:Answer Hi SonyGirl, The box dimensions for the 43" BRAVIA 2 II are approximately 40 7/8 x 26 1/4 x 5 7/8 inches.1 For more in-depth information and full technical details, we recommend checking the "Specifications" section on the Sony website for this model: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-43s20m2/specifications Thanks for choosing Sony. Best regards, Eliab

  Answered 3 months ago by SonyListens

  
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Q: Questionwhat is the difference between the 2024 and 2025 model bravia i cant seem to find it

Asked 3 months ago by vrg627.

Q: QuestionIs this TV compatible with a Spectrum DVR box and router?

Asked 3 months ago by NCTigerette.

• A:Answer Hi NCTigerette, Yes, the BRAVIA 2 II is fully compatible with your Spectrum DVR box and router. You can connect your DVR box to any of the four HDMI ports on the side of the TV to view your cable channels. For internet connectivity, the TV features built-in Wi-Fi 6E to connect wirelessly to your router for smart features and software updates. Thanks for choosing Sony.  Best regards, Eliab

  Answered 3 months ago by SonyListens

  
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Q: QuestionWhat is actual height and width of the TV? Thank you!

Asked 3 months ago by Interested.

• A:Answer specs show 40.87 x 26.18....where do you get 37.75 x 22.5?

  Answered 3 months ago by Michael

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Q: QuestionI have HULU as my provider with an Apple TV box - is this tv compatible and easy to connect and hook up?

Asked 3 months ago by Anne.

• A:Answer Hi Anne, The Sony BRAVIA 2 II is fully compatible with your Apple TV box and Hulu service, and you will find the setup process very straightforward. Since the TV is equipped with four HDMI ports, you can simply plug your Apple TV box into any available port using an HDMI cable. Once it is plugged in, take your Sony remote and press the "Input" button. This will bring up a menu on your screen where you can select the corresponding HDMI port you used. Your Apple TV interface will appear immediately, and you can continue enjoying Hulu exactly as you did before. We hope you find this information helpful, and thanks for considering Sony! Regards, Dominick

  Answered 3 months ago by SonyListens

  
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Q: QuestionCan you use Bluetooth ear buds with this TV?

Asked 4 months ago by Anonymous.

• A:Answer Hi there, thanks for sending your question. We're happy to assist! The K-43S20M2 TV has Bluetooth built-in, so you can definitely pair your favorite wireless earbuds or headphones to it. If you’d like to learn more about the TV, feel free to check out this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-43s20m2/manuals We sincerely appreciate you considering a Sony product! Best regards, Estefany

  Answered 4 months ago by SonyListens

  
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Q: QuestionIs this TV compatible with Apple Airplay?

Asked 4 months ago by Anonymous.

• A:Answer Hi there, Yes, this model is compatible with Apple AirPlay 2! This feature allows you to effortlessly stream movies, music, and photos directly from your iPhone, iPad, or Mac to your BRAVIA 2 II. We've also included support for Apple HomeKit, so you can easily control your TV using the Apple Home app or Siri on your favorite devices. Thanks for choosing Sony. Best regards, Eliab

  Answered 4 months ago by SonyListens

  
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Q: QuestionDoes it have a coaxial cable connection?

Asked 4 months ago by TJ.

• A:Answer Hi TJ, Thank you for your question. Yes, the BRAVIA 2 II includes a coaxial port labeled 'Cable/Antenna' for your connection needs. When facing the back of the television, you will find this port located on the right-hand side. For a visual representation of all available ports and their exact locations, please refer to the diagram in the official setup guide here: https://www.sony.com/electronics/support/res/manuals/5065/296606ae5c928be96238d659c75aa080/50657720M.pdf Thank you for considering Sony! Regards, Dominick

  Answered 4 months ago by SonyListens

  
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Q: QuestionWhere are the speakers located

Asked 4 months ago by Ruby.

• A:Answer Hi Ruby, Thank you for your interest in Sony products. We appreciate your inquiry regarding the Sony K-43S20M2 TV. This model features built-in, downward-firing speakers positioned at the bottom of the unit. They are engineered to deliver clear and balanced audio performance while preserving the TV’s streamlined and elegant design. For further information, please refer to the following link: https://www.sony.com/electronics/support/lcd-tvs-android-bravia-2-ii-s20m2-/k-43s20m2/manuals Should you have any additional questions, please do not hesitate to contact us. Best regards, -Fred

  Answered 4 months ago by SonyListens

  
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Q: QuestionWhy are lines going through my tv

Asked 4 months ago by Anonymous.

Q: QuestionCan this Sony Bravia 2 be used with Direct TV streaming?

Asked 4 months ago by Tami.

• A:Answer Yes when you call Direct TV and get the receiver and remote from DirectTV and pay for the service.

  Answered 4 months ago by JeanneVerified Purchase

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Q: QuestionDoes this tv have a good built in digital tuner for receiving regular outside antenna signals?

Asked 4 months ago by Bear.

• A:Answer Hi Bear, Thank you for your question! The Sony BRAVIA 2 II features a reliable built-in ATSC 1.0 digital tuner that uses 8VSB terrestrial technology to pull in free, high-definition local broadcasts like ABC, CBS, and NBC. This system is designed to provide crisp 1080i HD picture quality and gives you full access to digital sub-channels and electronic program guides, making it an excellent choice for standard antenna use. If you are interested in more advanced broadcast technology, you might want to look at the Sony BRAVIA 5 or BRAVIA 7 models. These higher-end televisions include an ATSC 3.0 tuner, also known as NextGen TV, which supports 4K Ultra HD broadcasts, improved signal stability in difficult areas, and enhanced audio features like Dolby Atmos. We hope you find this information helpful, and thanks for considering Sony! Regards, Dominick

  Answered 4 months ago by SonyListens

  
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Q: QuestionCan you turn off the enhanced motion feature

Asked 4 months ago by Curious.

• A:Answer Hi Curious, To turn off the enhanced motion feature (Motionflow) on the BRAVIA 2, you can press the Quick Settings (gear icon) button on the remote and navigate to Settings > Display & Sound > Picture > Motion. From there, you can set Motionflow to Off or adjust it to your preferred level of smoothness. Thanks for choosing Sony. Best regards, Eliab

  Answered 4 months ago by SonyListens

  
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