“occasionally we receive a message the wifi is not connected to the internet what does that mean ? Also the set wii black out and we have to restart with the TV button on the black Sony remote”
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Your wi-fi adapter may be going out. Mine quit about three years after I bought the TV. You will get a more reliable connection if you connect the TV to your modem with an ethernet cable. The connection port for ethernet is on the back of the TV.
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