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Sony - 43" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 972 reviews

95%
would recommend to a friend

Expert rating

Rating 3.5 out of 5 stars with 2 reviews

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  • Rating: 2 out of 5 stars

    Sony XBR800E - Not Up to Bravia Standards

    Posted
    NewsView
    • My Best Buy® MemberMember

    It's hard to go wrong with a Sony Bravia TV given that Sony has led the pack for years as their higher-than-average pricing suggests. Unfortunately, this Sony 4k HDTV did not deliver the goods I have come to expect from this brand. For starters, while this set in the 43" size provides more connectivity options than most other sets — which is a necessity for those of us who are still using pre-HDMI 5.1 home theater sound systems — only HDMI 2 and 3 are capable of full bandwidth connectivity to newer 4K devices. (This means that if you don't read your manual and set up any externally-connected devices on the proper HDMI port, only 4K up-scaling will be achieved vs. native UHD/HDR potential.) By contrast, the most closely-aligned competitor in terms of being compatible with both older and newer devices, the LG 43UK6500AUA, allows for full bandwidth (4K/HDR compatibility) on all four of its HDMI ports. Second, Sony's internal speakers are below average. I have limited expectations for LED TV speakers — they're very small, after all — but these do not meet the performance standards of older Bravia sets in my experience. As a result, buyers should not expect to use this TV without a connected soundbar or A/V setup. The real problem with this model, however, is that it does not offer the contrast ratio necessary, even with Sony's contrast enhancement features enabled, to display a sufficient level of detail in poorly lit scenes. Once I compared the same dark scenes in "Dead Files" on this and other sets I own, it was apparent that this Sony TV has an intractable shortcoming not only in terms of dark scene detail but overall crispness of the picture from any source. If the drawbacks were limited to not showing quite as much shadow detail, I might ignore it. However, there are other picture quality problems that are difficult to overcome. Sony's "Light Sensor" that at first was a selling point — offering the ability to auto-brighten or dim the screen depending on ambient light conditions — turned to disappointment once I realized that my difficulty getting the color to display without a color-cast was directly connected to this feature being on. (Once turned off, whites began to look white again and blues stopped showing up as teal.) On the plus side, Sony color, thanks to the Triluminous feature, pops more — which should be a selling point for anyone who prefers their TV color to be more vivid than accurate. Unfortunately, this set's poor contrast does not do for detail what the Triluminous feature does for color. A visit to a ratings website for HDTVs confirmed that the Sony XBR800E has low black levels and contrast ratios — even by IPS LED standards. While the contrast performance is an inherent limitation of this particular 4K HDTV set, it is also possible I purchased a faulty product. For one, I have not come across other reviews suggesting that the picture presets, even when set to a safe choice — "Standard"/neutral Picture preset — should in any way be expected to impart an overly-warm cast. (In particular, Cinema Home and Cinema Pro presets impart such a strong yellowing of the image that people on screen appear severely jaundiced no matter the content/source.) Second, on standard definition content such as reruns of the old show "Unsolved Mysteries", the bottom of the video frame does not cut off cleanly but instead displays RGB video noise (this was not the case when viewed on any other set in my home using my same preferred viewing method, a ROKU). Likewise, when viewing local news broadcast content, I could see the Sony's backlight run the entire length of the right side in the form of a blinding white line. (Flash-lighting issues were also observed the entire length of the bottom of the screen on some types of older content.) This suggests that the TV is not scaling the pictures big enough to meet up with the edges of the LED screen, allowing for back-light bleed through (likely Sony could fix this with a firmware update but given that this is a 2017 model I wouldn't hold my breath). In any event, there is no way in the menu system — and I explored every last part — to correct for this. Sony either needs to rethink their prices, which do not provide double the value of a 4K HDR HDTV with like size and features, or double down on the basics of a good product: consistent image quality, adequate contrast, out-of-the-box color accuracy and built-in audio performance worthy of the Bravia name. For those who have an opportunity to view two 4k UHD/HDR IPS/LED sets side by side, expect to appreciate, much as I have, that the picture quality on this Sony is not as crisp thanks to the poor contrast performance. Given how much flack LG's IPS 4K panels have taken for their apparently inferior RGBW pixel structure, one does not expect any contest. But the reality, above and beyond any other consideration, is that better contrast levels make for an improved picture — even on an "inferior" panel. The good news? I did not observe cloudy grays or the uneven blacks that the professional reviewers have flagged with respect to this model. Even so, Sony's claim to fame — superior image quality — isn't delivered by this product. Given that this set runs nearly double the cost of competitors from Samsung, LG, TCL and Vizio, picture quality compromises cannot be ignored.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    a Great TV!

    Posted
    KingHyrule

    Lag: Let’s address that first. The initial lag in the TV interface is so bad I’d call it “deal breaking.” However, once the software is updated (a normal part of the early setup process) the lag vanishes. I’ve had NO LAG after the update, none. One could question wisdom of Sony continues to ship units that need update, right out of the box, verses updating them before they leave the factory... but this is a review. Just to be clear: there’s no input lag, after the first update. Setup Our TV section is limited by the opening in our entertainment system. This TV was one of only a few TVs that fit our space. The media devices connected to the TV: a Nintendo Switch, the Play Station 4 Pro, an AppleTV 4K and a HD antenna connected to the TV for local channels and random sporting event, but as a whole we do not watch “channels”. We limit our daughter’s TV to only the PBSKids App and our purchases through the iTunes store. The Play Station 4 (Pro) and the AppleTV are our sources of 4K, HDR content. We use the TV speaker most of the time. They are ok, a little weak, but make noises like you’d expect. However, to impress your friends and keeping the neighbors awake with sounds of explosions and witty banter between the hero and his plucky side kick, nothing beats a true surround system. Movie nights we push the sound through a surround sound receiver and a whole host of speaker. Viewing Habits AppleTV: 50% (Netflix, PBS Kids, YouTube, purchase Movies/TV shows) Play Station 4: 20% Nintendo Switch: 30% Over the Air Channels: 0% (we watch very little over the air TV, let’s say less than 1%) The Image The color and image quality is noticeable upgrade form our old HD TV. The image is better even with ‘plain’ HD content and even ‘old fashion’ SD content, like old movies and TV shows. The colors are richer, and seem more real. The brights are brighter and the darks are darker even with sub-4K content. What really shines in the HDR content (the extended color range). The enlarged color palette is more of a positive difference to my eyes than the extra pixels of 4K. This is really something that you have to see for yourself. The best aspect of the TV is the image. That’s really the main feature of any TV -- its display. Sony has created an exceptional display. It was the best example in Best Buy’s show room and looks even better at home. I’m really happy with what this display can produce. Motion smoothing effects take some time to get used to. The TV refreshes faster than the video its displaying, so the TV fills in the extra frame. It’s not an effect I like. Luckily it’s easy to disable. I understand that most modern TV suffer with the same issue. It seems faster your TV is more pronoticed this effect is. As more media comes out that take advantage of the power of 4K TV this will be less of a problem. I’ve gone to just turning it off. The Smarts of a Smart TV I’ll just say it – the Android TV platform is the biggest disappointment of this TV. Aside from the lag issues which is fixed with a quick update, the whole things feels bloated and unnecessary. I’m not a fan of the Android TV platform. This TV suffers like all other Android TV with a cluttered interface, hard to access settings and filled with app that we have no interest in and don’t want but can’t get rid of. We just use the input control and avoid the Android TV part of this smart TV. In Short + Image quality is outstanding (even without 4K, HDR content) + Image quality with 4K and HDR enabled is spectacular! + Setup was easy + HDMI control of receiver is nice - You have to enable HDR manually - Built in speaker are not very good - No easy way to access the settings - Display settings need to be tweaked to get the best out of the display - Android ‘Smart’ TV is the least smart thing about this TV Hints Make sure to have you video game inputs set to ‘Game mode’, and disable “auto image setting”. That made the most impact on the quality game. You have to enable the HRD mode on both the TV and the video source. Set RGB color range to “FULL” on all devices.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Painful interface--slow!

    Posted
    Steve

    I set up my new TV on 11/26/2017. The first thing I did was install the updates, so the firmware was current as of 11/26/2017. The UI is very slow, especially when you first start up the TV. If you have to unplug the TV and plug it back in then it's going to be very sluggish for at least 15 minutes! There are no screen control buttons on the remote so you have to leave whatever you're watching and go through some levels of the menu system and make blind adjustments, and then try to return to where you were--PAIN. The remote is infra red, and it misses the TV often. My Tivo had an RF remote that is much better... The remote is not programmable and there is no hot button for Youtube, though there is a large button for the App Store, to buy things. The slideshow app is something you have to buy on the app store, though you can browse your USB stick natively and play select photos and videos. The TV freezes on lots of MOV files from various sources, especially older files off my Nikon Coolpix, and that's regardless of which app I use to play them. The newer MOVs that come off the iphone play fine. There are lots of issues with the slideshow app, including no sort options, no sound during screen saver, no transitions, etc. When you plug in the USB stick with new pictures then be prepared to wait an hour or more until the TV is done "syncing" with the internal memory. Finding a folder of pictures can take quite a while since the directory structure you created on your computer is not visible and the individual folders are randomly positioned on the screen. I have at least 200+ folders of pictures from over the years. I haven't found a way to get rid of the first couple of lines of their TV choices on the main screen, but I'm not done looking yet. I'm hoping to just be left with three or four things, right next to each other: Netflix, Youtube, and the slideshow app. I don't want anything else on the main screen and I don't want to see content from anywhere else when I search. You get one free movie from the Google Store, and the 4k version of "Passengers" was $19 just to watch it once!!! The picture is good but I wouldn't call it great. I get lots of application crashes on Netflix and the Slideshow app. I guess they were in a hurry to deliver and figured they'd get things working later. And I think that's true of most manufacturers. Tivo continues to crash over and over, year after year. I haven't tried any of the other TVs so I have nothing to compare this one too.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Best picture decent sound

    Posted
    Ydo1
    • My Best Buy® MemberMember

    I had done a lot of research in replacing my older TV (developing vertical lines) reading all recommendations on the internet, talking to several so called store experts and so forth and went with the experts top rated TV which was the top Samsung available for the size restriction I have for this room (43"). I've had good results with larger TVs from Samsung for my other rooms but this one is in my kitchen/hearth room which has built in wall units built probably for the older 36" tube TVs I guess and only fits a 43"TV. The Samsung TV disappointed in many ways right out of the box and I realized that the expert ratings are not real life but based on meters, scopes and other instruments trying to replicate some numbers only relevant to NASA or scientists and viewed or measured head on. The picture was too dark and washed out quickly at slight angles. Peoples hair looked so unnatural and the picture and color faded horribly at slight angles. During daytime viewing the screen looked way too dark which made it looked dim. This TV is only good for dark rooms and viewed head on only. I was so disappointed I quickly returned it after giving it a fair shot for 2 weeks but before the return window closed. I them bought the Sony which cost about $200 more on what I saw at the store with my own eyes as the best picture. The Sony so far has been exceptional at home in night time viewing and is much brighter and much better than the Samsung in daytime viewing. Best of all the screen does not wash out at reasonable angles (10 to 20 degrees or so). I played with the settings somewhat but the picture out of the box works well and I only made minor adjustments to my liking. The sound on my old set was poor at best and I always thought all of these type of TVs couldn't produce reasonable sound with tiny speakers... but this TV has good sound for regular TV watching and I only use the sound bar I had when I want to play it louder for special movies or concerts. As for Apps I have only use Netflix and that works well, can't comment on other Apps at this time. Pros: Best picture even at angles day and night, good sound, full remote (with voice commands) Cons: High price double the average price of similar TVs (paid close to $600), some low resolution programs do not display full screen, remote is a little tricky to figure out initially for some settings but once you figure it out it works well. Conclusion: I am normally not a huge Sony fan since I've had reliability issues with Sony before but so far so good and as for the high price well we spend much more on silly things like custom wheels or moon roofs that we barely use yet we spend many hours every day watching TV and the few extra hundred bucks were well worth it to bring me back to a state of amazement of the nice picture a 4k TV can produce when I watch it every day.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Confusing for a senior citizen

    Posted
    Patricia
    • My Best Buy® MemberMember

    First I must say that Best Buy bent over backwards to help me find a television that had a stand that would fit on top of my cabinet. I had a Samsung 39 inch on a pedestal stand and wanted to replace it. No such luck. So I ended up with this Sony which has more features than i will ever use. The first problem was with the stand. It is supposed to screw into the bottom of the television. So my daughter carefully laid it down on the sofa and went to find that there weren't any screw packed with the television. She found some screws with my little box of nails and screws that she made work. She set the television on top of the cabinet and immediately one screw fell out. So now I have to be careful not to move the cabinet or bump the television. My daughter got all the wires connected and finally got the picture to come on. Second problem was we could not figure out how to program it. The remote came without directions or picture showing what each button does, The middle of the remote has a button with 2 rings around it. The button is the select, inside ring is up, down left, right, the outer ring is for all the functions and is the only ring that is labeled. The problem is the rings are so close together that there is a good chance of hitting the outer ring when trying to use the inner ring. I could not get my remote for my cable box to work except to pull up the cable guide and select a channel. I was ending up using both remotes. I went on Sony website to find out what each button was for since the color buttons are only labeled with the color. Most of the labels are grey on black and hard to see. The remote does not have a light feature so labeling buttons in white would have been the smart thing to do. Unfortunately Sony did not have a picture of the remote showing which button do what. The third problem was I couldn't figure our how to program the set or get my DVD to work. The second morning when I turned on the television I got a message about an update. When the update was finished it said to use a button on the remote that was not on the remote. In the end I had to call my Cox cable company to get a technician to come to my home to set up the set and get everything working. Now finally I have my cable remote that will work, a DVD that will work and the technician even labeled the HDMI I would need for the DVD to work. I will say that the picture is good. the volume is tricky since it has to be all the way up to 23 for normal viewing until music comes on and then it is much too loud. I would give it a 3 star but because screws were missing I can only give it a 2 star rating. Would I recommend this television? Yes to most people but not to my friends that are as old as I am and would have the same problems as I had.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Expensive, but has features others don’t

    Posted
    techocean
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is not the cheapest 43 inch TV by any measure. But it has all the features that I needed for elderly relatives. First the remote has a Netflix button and it is very simple to get back to watching TV by pressing the TV button. Very simple for an elderly person to deal with and does not require an additional remote. My previous attempts at providing a Netflix option on the TV was just too complicated for my 90-year-old relative to deal with. I needed a very simple press this button to go to Netflix and press this other button to get back to TV. Fumbling about with the remote to open or exit an app wasn’t going to work for them. Having said that the TV remote does require that the transmission end of an IR blaster (repeater) cable that comes with the TV to be placed in front of the cable box in order to change the channels on the cable box. Not a deal breaker. My relatives also sit at an extreme angle to the TV with both of them sitting in recliners on either side of a couch. They needed a TV that could be viewed at a larger angle than most newer flat screen TVs. Many new TV remotes do not have numbers on them. My elderly relatives like to punch in the numbers themselves to change the channel. This Sony TV remote has not only the Netflix button but also larger, easy to read buttons in general, especially the all important number buttons. Finally because my elderly relatives need a hearing device attached to the TV for sound for one of them, with the TV speakers still active for the he other, They needed a television that was capable of doing this. I didn’t like spending about $150-$200 more than I should for this size TV. However it is perfect for them and I am happy that it has worked for them. If I hadn’t had a substantial rewards balance, I may not have made the purchase. If you don’t need any of these features there are cheaper and better TVs in this size.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Be warned!!

    Posted
    Andy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So this may be a long review but worth the read. It started the day before my birthday going into our local Best Buy which is still a long drive away from where we live, about 1 hour 45 minute drive without traffic. We showed up already having a tv and wall mount in mind that we wanted to purchase. When we arrived and after I talked to our salesman who was assisting us I ended up choosing this 43in 4k Sony tv. It was more expensive than the Samsung that I was looking at but the picture quality is jaw dropping. I got this tv mainly for video games and movies in the evening. I couldn’t be any happier about this tv, the frame rate is incredible and I couldn’t be happier with the color with my games and movies! So far there isn’t any cons about the tv. The sound and picture are remarkable. Be Warned Section If your planning on wall mounting this tv please read! When you go into this tv’s specification page and go down to VESA size for mounting. The size says 200mm x 100mm which is wrong. The 43inch version of this tv is actually 100mm x 200mm. The holes measure 4 inches across to each hole and 8 inches down to the other holes. So if you are trying to mount this tv you will need a wall mount compatible to a 100mm x 200mm wall mount! Everyone we have talked to about this problem is more than confused and can’t understand what we mean. Even our salesman matched this tv to a mount based on the specifications section on the Best Buy web site. All in all, great tv but we weren’t ready to go on a two week experience of trying to get the right mount and figure out what happened with the mount size the tv has under its specifications.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Questionable 60Hz Support

    Posted
    Golde

    This TV is great for either 1080p or 2160p display modes. Anything inbetween, it fails horribly. It does not render 60Hz display in anything between those two resolutions. It can only render 30Hz. So, while this TV supports 60Hz, it does not support it for let's say 1440p or 1200p display modes. So, if you plug in a gaming PC & strive for the best experience possible like I did & tried 1440p you'd be surprised to find out that you're stuck at 30FPS with Vsync enabled. Some games don't work at 30FPS, like Injustice 2 on PC or really any fighting game. These require 60FPS in order to function properly. You can fix this by simply changing the game settings to 1080p or turning off Vsync, but it's still odd that this TV just won't run in 60Hz for other display modes & it doesn't mention that in it's specs. That being said, though, this TV is still fantastic & deserves a 4 star rating, would be a 5 star if it didn't have this one issue I find annoying. Everything else so far has be great. All other modes from 480p, 720p, 1080p, & 2160p work & run as you'd expect with fantastic visual output. If you view it from an angle there can be some small distortion, as you'd get from almost all TV's, mainly from the back light, this TV is still great for my personal needs, mainly being gaming & PC work. You can link your android phone, google accounts, netflix, crunchy roll, youtube, amazon, google play movies & tv, pretty much everything you can do on a phone you can do on this TV. You can even download & play some games on the TV itself. I personally got the 43" model for my bedroom & it looks great. HLG modes on older consoles especially look fantastic. HLG mode does not work with component cables, sadly, so if you are a gamer like me & want the best visual representation you can afford you may need an adapter of some kind for HDMI output. 4 Stars

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV ( but notice VESA mount dimensions)

    Posted
    JimK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I just bought this 43” TV. The picture is great. The speakers produce good sound. The smart functionality works well. Some of the menus might be a little wonky for those that struggle with technology, but they probably aren’t buying this television. Overall I am satisfied. I would forewarn anyone who is going to wall mount this tv to pay attention to VESA mount hole layout on the TV. The layout is a 100w X 200h AKA 4”w x 8”h layout. I had to return the first tilt mount I purchased (that the in store staff recommended) because the 4”w did not allow the mount bars adequate space apart to actually attach both mount bars. It is unusual to find a 43” tv with this VESA mount pattern. I was able to find a different mount that worked fine, but a buyer should pay attention to this nuance if wall mounting. Finally, I am using this tv in a bedroom in which I will turn the tv off from bed with the lights off. This makes me wish the remote lit up, but this is a small issue that will effect only those who use the tv with out lights on. I have both an attenna and cable signal. I also have other inputs I use. The remote has a “TV” button. This tv let’s you program that button to take you to the desired input. This is handy for my wife who has less interest and familiarity with technology than I do. Showing her to hit the tv button if she wants to watch cable is awesome. Overall I like this tv for the key issues which are picture, sound, and functionality noting the other issues I discussed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV! Well done, Sony!

    Posted
    Jack
    • Verified PurchaserVerified Purchase

    While I will say this is probably not the best 4K TV out there, it is certainly not bad for what I paid for. I had an Insignia 43 inch which also was 4K. While I did notice clear resolution on the TV, as I watched my 4K Blu-rays, it kind of felt washed out, which this TV does improve on. The TV does have a nice range of color, but at the same time leaves a bit to be desired when it comes to overall contrast ratio. I also like the Android smart features which is pretty user friendly. Some people complained about the sound, and while I will admit that the sound is not perfect at all times (experience from YouTube app), if you're watching a Blu-ray, get ready to have a party in your ears! Also one thing I usually don't see others talk about is the stand. I have a smaller stand, and the TV's screen takes up greater space in width than my stand itself, and I feel like one thing I find to be an inconvenience with other TVs is how you can't really fit them on a stand as small as the one I have. But this TV has a stand that doesn't really come with that sort of problem. Thanks, Sony! Thanks for considering me! I recommend this product, and I'd say that it's a great replacement for my Insignia. Let's just hope it lasts longer (Insignia broke after only 2 years of use!)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fantastic Panel

    Posted
    AfflictedNation
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great tv, sound alright in a medium sized room. I'm using mine in the bed room, fills the space just fine, base is pretty soft though of course. so, if you want some real thump going to need a sound bar or discrete sound system. Built like a tank. solid construction, steel, and premium feel. I'm not using the stand for it because I need it wall mounted, but seemed like the legs would have held it up just fine. Color quality is great, not over saturated like Samsung’s TVs. very bright, but the screen is pretty reflective, so it can look like a J.J Abram’s movie at times when in highly lit spaces. Black levels are consistent and I can't detect any light bleed from the back light. Doesn't get that dark though, dark scenes look best when there is some light in the room. Android TV is still the best smart OS around, even if it has been neglected by google for a while now. it can feel a bit slow at times, but catches up and add so much functionality it's totally worth it. Also worth noting; the power supply is not built into the TV, so there's a power brick and a the cord is pretty short. Pros: Reliable Sony panel, color, Android TV Cons: Cost quite a bit more than most other manufactures for the same size. External power brick with short cord is hard to hide 8/10 WOULD RECOMMEND.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great display, not so great other things

    Posted
    Mark56
    • My Best Buy® MemberMember

    I have to be honest, they display is fantastic. However, I have my problems with it. First of all, the UI is very laggy and sluggish. Frame rates are low when navigating through menus and it takes forever just to find and select one option. And leaving menus is a headache too, you have to constantly hit the back button. Also, HDR recognition is weak. Unlike LG models it doesn't pop up and tell you that you are viewing HDR content. You have to go into picture settings (with the annoying UI) and it'll be somewhere in there. When you hit the "display" button to see the screen details, it doesn't mention HDR even though you know it's HDR content. LG made it really simple. The native YouTube app doesn't display HDR content which is very odd. HDR during gaming (even on game mode) also has a high input lag. If you don't really care about details and just want a great display, its great. But for HDR and other UI things it is very annoying. Will most likely return.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Mark56, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rating: 5 out of 5 stars

    Excellent TV, couldn't ask for more

    Posted
    MSP44
    • My Best Buy® MemberMember

    Very happy with this TV, even exceeded the high expectations I had for it. Picture is outstanding which isn't surprising for Sony. I've been making adjustments to black levels and contrast to dial things in even better, appreciate the picture options provided. Motion is extremely smooth, on par with other brands claiming 120 or 240 Hz. Sound is also great in my opinion, I intended to purchase a sound bar but don't feel the need after using the TV speakers for awhile. I installed the recommended software update immediately upon setup, so far the menus have been smooth and quick. Apps seem to open quickly as well. I'm really impressed with the available apps in the Google Play Store supported by this TV, I kept my Roku connected just in case I couldn't find some of the apps I use, but the TV can run them all. HDMI inputs are located on the back and on the side which makes keeping the cables out of sight easier, the included stand has cable management runs built in for a really clean look. I compared this to Samsung and LG models in the same price range and definitely feel like the picture quality and availability of apps is superior on the Sony, very pleased with this TV!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Viewing at Any Angle

    Posted
    NateJG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This TV's screen technology allows for clear contrasted colors from any logical viewing angle. The downward-firing speakers sound crisp (albeit absent even a hint of bass frequencies) and are of ample volume. The somewhat slow-operating-response to the very fine remote control is only a mild annoyance (once getting used to the peculiarities of the TV's operating system). 4K video (so far, I've only seen 4K on YouTube) is quite pleasing; and the 720 HD for the shows/channels that I watch is pleasant - and I look forward to watching more in 1020 HD. The brightness is ample, but not stellar; and the contrast/black levels are quite acceptable, if not Very Good. Picture and Sound adjustments are easy - and easily returned to Factory Settings when tinkering gets out of hand. I bought this TV for my bedroom after my satisfaction with a 55x930E that I purchased earlier this past Spring (the controls and operating system are the same); and we're still enjoying two CRT Sony TVs - so we are, therefore, thoroughly inclined to purchase from within the Sony family of products.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It wasn't the TV's fault

    Posted
    jws858a
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have purchased a number of Sony 4K TVs in the past from Best Buy. When I was in PA recently I wanted to purchase one for my folks. The Sony 43" was the set of choice. I was pleased when the Best Buy in Pottstown, PA, had one in stock but was concerned that the box was taped shut with Best Buy tape. A woman in the department assured me the box was only opened to show a customer the set. There was no "open box" discount offered. Taking the set back to my folks house to set it up showed a different story. The screws that secure the base to the TV were missing. As this TV was to be placed on a TV stand this was a big deal. Clearly I should have taken the time to inspect the contents of the box myself and didn't. The lesson learned is that you shouldn't purchase an item that has been opened unless you meticulously look at what is in the box and make sure all parts are accounted for. I would also have it plugged in to make sure it works properly. After all that is checked out you should make sure it is priced appropriately. The set itself is great. Now all I need is the ability to stand it up so it can be viewed.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good picture but poor sound quality

    Posted
    drummer2
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My last Sony TV I bought in 2009 had great sound and picture. The sound on this TV is disappointing but I have heard worse. I connected my Bose PC speakers to the headphone jack and the sound is great now. I also connected the optical output sound connection to my Sony receiver for action movies. I had problems getting a good picture and found the light sensor is defaulted to ON. The TV adjusts the brightness of the picture depending on the brightness in your room. I did not like this feature and turned the light sensor OFF. The menu for adjustments was a little hard at first to get use to, but now having it for a month, I figured it out. I use a antenna and DirecTV. Very good reception with the antenna. I use non-directional outside antenna and get all the local stations. I like the TV Guide for the local station listings.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Another winner

    Posted
    KaeL
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After having a different brand tv break recently I set out to find a replacement for it. I’ve always had success with Sony TVs so I knew I wanted to focus on finding the perfect model. After some research and long thought I went with this one and couldn’t be more happy. I wasn’t necessarily looking for 4K but it’s nice to have it. Even without having 4K equipment I notice that the picture quality and clarity is much better on all channels compared to the tv being replaced as well as the other Sony in my home. The voice remote is a good perk but not something I feel I would use often (just not my thing). Easy set up and adequate hdmi ports to fit my needs. Sound is great without needing or wanting a sound bar to enhance it in the room that I have it in. So far all of the features seem to work well. Overall it’s definitely worth checking out if you’re in the market for a great 4K tv. Only negative (and it’s really not that big of a deal) may be that the strand is pretty light so I would worry a little if I had small children in the home around it if it weren’t being mounted on the wall or was on a stand low enough for someone to pull it over.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    XBR43X800E 2017 model Sony UHD HDR TV

    Posted
    steven416
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I read all the reviews on best buy and amazon, found that this model was highly rated. I owned 2 Sony TV's before and it's time to upgrade to a smart tv with upscaling HDR, I never thought I would notice such a difference in the picture. Sony delivers an outstanding picture quality, always has, although smart tv gives you some homework to learn the best buy techs can answer most questions. Sony will answer any further questions, since I wanted to transmit blue tooth to my amazon alexa speakers for extra sound quality. All the flat screen TV's now have small speakers firing straight down, so plan on extra sound support, and this is a dual use for my (2) alexa echo plus speakers. I can control the smart plugs to turn on or off lights and fans in the room and power the TV sound, and the best part of online shopping is you can see the price it's offered for without leaving your living room, and best buy beat them all, and I got to take it home today, without waiting for shipping. I'm one Happy Camper !

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not Amazing for the price

    Posted
    Kimeliza339
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have always owned Sony’s and lately purchased a Samsung that was pretty good, but then I bought this Sony hoping to get a combination of a 4K resolution, with the built-in ease of using apps like what is available on an Apple TV. I thought that is what I was getting—especially being called a “Smart TV” —however the picture quality is really dark, even tho I have the brightness cranked way up. The “smart part” has Amazon prime video and Netflix and some other built-in apps, but they aren’t as user friendly as the Apple TV...mainly for the price and especially since there are a lot of high quality TVs at half the price, I would expect a crystal clear picture. It is hooked up to cable so that should provide clarity across all channels. Sadly this TV is not worth the price tag.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Really nice TV

    Posted
    Phil
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I do not have cable or satellite, so I watch over-the-air only. I do have a Tivo, which I used as a tuner for my old 1988 RCA console. Since the Tivo isn't 4K I don't really know how good the 4K picture would be. I plan on putting the set on the outside antenna only so that I might be able to see the difference. The Netflix picture is fantastic as that is in 4K sometimes (varies with shows). The TV doesn't have very good bass response compared to my old TV which had a great stereo response. I have a VCR and a DVD player hooked to the TV so I am using composite video and audio hook-ups also and these work great. I am pleased with this TV. I do not use the google or android features of the TV so I can't comment on those. I think you will like this TV except for the audio response, but that can be fixed by using a good stereo system or a sound bar, which will be my next purchase.

    I would recommend this to a friend