Customer Ratings & Reviews

Love the picture on my Sony. Very lifelike. I prefer the Sony picture over Samsung. Works seamlessly with my Sony soundbar and Bluray player. I have a small apartment so the 43 inch was perfect. If I ever get a bigger place this TV goes in the bedroom. Even though I use the stand the TV is super thin and light. Sound from the set is OK at best but I have it connected to a Sony HT-XT1 soundbar which sounds great and also serves a Bluetooth speaker from streaming music. Got a great deal on this set Black Friday week. Couldn't be happier.

My experience with Best Buy store staff and management in several local stores was respectful, courteous, and knowledgeable about each television brand and it's options. Easily approachable and professional. and helpful. Good experience.

Love this TV beautiful clear images and I like all of the Apps that comes with this TV. I also like all of the connections it has.

Picture is excellent. Very adjustable and no motion issues. This model is compatible with component and composite inputs. Allowed me to connect older components that are no longer manufactured,BETA and VHS VCRS, Laserdisk player etc. SONY E series is the last to include component inputs.

It's a great TV, beautiful colors and so elegant! Sound is also better than my last. Works seamlessly with cable, not so with my old one.

The TV works so well on its own with its own remote that I had to force it to allow DirecTV to run the TV control on the TV, but the DirecTV remote synched to the TV with one attempt. The extra features of the TV have to be compared to any existing internet add ons like AppleTV to decide which app to use with what device, SonyTV vs Apple TV. The TV speaker sound is reasonable, but a good stereo system with its own speakers always gives TV fuller room presence. I like the TV, my first change since 2008.

Simple the best. Better than vizio better than Samsun

I set up my new TV on 11/26/2017. The first thing I did was install the updates, so the firmware was current as of 11/26/2017. The UI is very slow, especially when you first start up the TV. If you have to unplug the TV and plug it back in then it's going to be very sluggish for at least 15 minutes! There are no screen control buttons on the remote so you have to leave whatever you're watching and go through some levels of the menu system and make blind adjustments, and then try to return to where you were--PAIN. The remote is infra red, and it misses the TV often. My Tivo had an RF remote that is much better... The remote is not programmable and there is no hot button for Youtube, though there is a large button for the App Store, to buy things. The slideshow app is something you have to buy on the app store, though you can browse your USB stick natively and play select photos and videos. The TV freezes on lots of MOV files from various sources, especially older files off my Nikon Coolpix, and that's regardless of which app I use to play them. The newer MOVs that come off the iphone play fine. There are lots of issues with the slideshow app, including no sort options, no sound during screen saver, no transitions, etc. When you plug in the USB stick with new pictures then be prepared to wait an hour or more until the TV is done "syncing" with the internal memory. Finding a folder of pictures can take quite a while since the directory structure you created on your computer is not visible and the individual folders are randomly positioned on the screen. I have at least 200+ folders of pictures from over the years. I haven't found a way to get rid of the first couple of lines of their TV choices on the main screen, but I'm not done looking yet. I'm hoping to just be left with three or four things, right next to each other: Netflix, Youtube, and the slideshow app. I don't want anything else on the main screen and I don't want to see content from anywhere else when I search. You get one free movie from the Google Store, and the 4k version of "Passengers" was $19 just to watch it once!!! The picture is good but I wouldn't call it great. I get lots of application crashes on Netflix and the Slideshow app. I guess they were in a hurry to deliver and figured they'd get things working later. And I think that's true of most manufacturers. Tivo continues to crash over and over, year after year. I haven't tried any of the other TVs so I have nothing to compare this one too.

I just bought this 43” TV. The picture is great. The speakers produce good sound. The smart functionality works well. Some of the menus might be a little wonky for those that struggle with technology, but they probably aren’t buying this television. Overall I am satisfied. I would forewarn anyone who is going to wall mount this tv to pay attention to VESA mount hole layout on the TV. The layout is a 100w X 200h AKA 4”w x 8”h layout. I had to return the first tilt mount I purchased (that the in store staff recommended) because the 4”w did not allow the mount bars adequate space apart to actually attach both mount bars. It is unusual to find a 43” tv with this VESA mount pattern. I was able to find a different mount that worked fine, but a buyer should pay attention to this nuance if wall mounting. Finally, I am using this tv in a bedroom in which I will turn the tv off from bed with the lights off. This makes me wish the remote lit up, but this is a small issue that will effect only those who use the tv with out lights on. I have both an attenna and cable signal. I also have other inputs I use. The remote has a “TV” button. This tv let’s you program that button to take you to the desired input. This is handy for my wife who has less interest and familiarity with technology than I do. Showing her to hit the tv button if she wants to watch cable is awesome. Overall I like this tv for the key issues which are picture, sound, and functionality noting the other issues I discussed.

l bought this tv in 2018, just in April, the tv blank out. We've not been able to use it since then.

This is not the cheapest 43 inch TV by any measure. But it has all the features that I needed for elderly relatives. First the remote has a Netflix button and it is very simple to get back to watching TV by pressing the TV button. Very simple for an elderly person to deal with and does not require an additional remote. My previous attempts at providing a Netflix option on the TV was just too complicated for my 90-year-old relative to deal with. I needed a very simple press this button to go to Netflix and press this other button to get back to TV. Fumbling about with the remote to open or exit an app wasn’t going to work for them. Having said that the TV remote does require that the transmission end of an IR blaster (repeater) cable that comes with the TV to be placed in front of the cable box in order to change the channels on the cable box. Not a deal breaker. My relatives also sit at an extreme angle to the TV with both of them sitting in recliners on either side of a couch. They needed a TV that could be viewed at a larger angle than most newer flat screen TVs. Many new TV remotes do not have numbers on them. My elderly relatives like to punch in the numbers themselves to change the channel. This Sony TV remote has not only the Netflix button but also larger, easy to read buttons in general, especially the all important number buttons. Finally because my elderly relatives need a hearing device attached to the TV for sound for one of them, with the TV speakers still active for the he other, They needed a television that was capable of doing this. I didn’t like spending about $150-$200 more than I should for this size TV. However it is perfect for them and I am happy that it has worked for them. If I hadn’t had a substantial rewards balance, I may not have made the purchase. If you don’t need any of these features there are cheaper and better TVs in this size.

While I will say this is probably not the best 4K TV out there, it is certainly not bad for what I paid for. I had an Insignia 43 inch which also was 4K. While I did notice clear resolution on the TV, as I watched my 4K Blu-rays, it kind of felt washed out, which this TV does improve on. The TV does have a nice range of color, but at the same time leaves a bit to be desired when it comes to overall contrast ratio. I also like the Android smart features which is pretty user friendly. Some people complained about the sound, and while I will admit that the sound is not perfect at all times (experience from YouTube app), if you're watching a Blu-ray, get ready to have a party in your ears! Also one thing I usually don't see others talk about is the stand. I have a smaller stand, and the TV's screen takes up greater space in width than my stand itself, and I feel like one thing I find to be an inconvenience with other TVs is how you can't really fit them on a stand as small as the one I have. But this TV has a stand that doesn't really come with that sort of problem. Thanks, Sony! Thanks for considering me! I recommend this product, and I'd say that it's a great replacement for my Insignia. Let's just hope it lasts longer (Insignia broke after only 2 years of use!)

The first thing to realize is that at 43" you're not going to get the full 4K/HDR experience but sometimes you only have room for a 43" TV. We are those people. Second thing is that this is not an OLED so it's not the best of 4k but it's good. This tv has great image quality, and I really like the UI (after the update). The colors are strong and clear. The Android OS user interface can be cumbersome and Sony built in some fluff that you can't remove but that aside, once you figure out the shortcuts, it's easy to use, fluid, and I love the diverse range of apps. We have it connected to a Sony sound bar through ARC HDMI and they work very well together. Also use it for HDR gaming with a PS4 Pro which is a lot of fun.

4 1/2 stars. Awesome picture, works great with my Xbox X. Voice controls built into the remote, or use your phone. Easy setup. Wide variety of apps. Only drawback is you get a little light "bleed though" in a pitch black room; most noticable from screen savers. In a moderate to bright room the picture quality can't be beat, except from a super high end OLED. Viewing angle is very good and beats the Samsung I was considering. 4 HDMI ports, with 2 and 3 being the super speed (?) ports. Port 3 has ARC support and controls my sound bar nicely. I have the TV in my master bedroom, but could easily see this set in the living room as the main TV.

This is my first 4K LED HDTV. The picture quality is amazing in either a bright or darkened room. I also love how it comes with Google TV and a voice-controlled remote.

The Samsung TV is by far the finest TV I have owned. The picture quality and and the color are amazing. I found the TV easy to set up and program, and the remote is top quality. We found the sound very good for built in speakers. I would recommend this TV!

I’d originally gone to buy a 40 inch flat screen from a well known competitor. The staff recommended this tv if my budget allowed. The nice thing about Best Buy Staff is that they don’t work on commission from what I know, so are simply providing an opinion. I have to admit I was hesitant to cough up another $150 for this TV, but I clearly saw the difference next to the model I had intended to get. So glad I decided to get this Sony Bravia: It’s crystal clear and thus far easy to use. I did get geek squad installation in addition. It was a good move for me since I have other eqpt that needs to be connected. It took them 45 mins and would have taken me longer. As an aside, I went to the Baileys Crossroads Store where I was particularly pleased with JP, the supervisor of the TV section. He was pleasant, knowledgeable and patient.

So this may be a long review but worth the read. It started the day before my birthday going into our local Best Buy which is still a long drive away from where we live, about 1 hour 45 minute drive without traffic. We showed up already having a tv and wall mount in mind that we wanted to purchase. When we arrived and after I talked to our salesman who was assisting us I ended up choosing this 43in 4k Sony tv. It was more expensive than the Samsung that I was looking at but the picture quality is jaw dropping. I got this tv mainly for video games and movies in the evening. I couldn’t be any happier about this tv, the frame rate is incredible and I couldn’t be happier with the color with my games and movies! So far there isn’t any cons about the tv. The sound and picture are remarkable. Be Warned Section If your planning on wall mounting this tv please read! When you go into this tv’s specification page and go down to VESA size for mounting. The size says 200mm x 100mm which is wrong. The 43inch version of this tv is actually 100mm x 200mm. The holes measure 4 inches across to each hole and 8 inches down to the other holes. So if you are trying to mount this tv you will need a wall mount compatible to a 100mm x 200mm wall mount! Everyone we have talked to about this problem is more than confused and can’t understand what we mean. Even our salesman matched this tv to a mount based on the specifications section on the Best Buy web site. All in all, great tv but we weren’t ready to go on a two week experience of trying to get the right mount and figure out what happened with the mount size the tv has under its specifications.

I purchased this TV because I needed this size to fit in my entertainment center. Great color out of the box, and has HDR. Not a lot of choices out there with HDR at this size. I would buy again.

Colors are beautiful, but blacks are not great. But, games in 4K with HDR do look good. 2 dead pixels on mine are disappointing, but didn't notice them until after my return window closed. The Android TV built in is buggy and laggy, although Sony has been updating the firmware and it is better than it was. Unless you really need a TV of this size and spec, check out other models before buying.