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Hi canfly, Thank you for reaching out to us with your concern, and we apologize for the inconvenience. We'd love to know more about the menu bar that you are seeing. Please email us at [email protected] with the following details so we can better assist you. Name: BestBuy Username: Model Number: Issue/picture of the issue: Telephone Number: We are looking forward to your message, and thank you so much for choosing Sony! Best regards, Romeo Sony Social Support
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