Questions & Answers

Q: QuestionSpace for TV is a cabinet with cabinets on both sides. Space measures 61 inches wide, 30 inches high, and 27 inches deep. What is the largest TV that would fit this space?

Asked 7 years ago by mjms.

Q: QuestionCan i.hange.the.t.v.in the.wall.

Asked 7 years ago by Peter.

• A:Answer Yes, this product is wall mountable, but does not come with the wall mount.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionWhat is the size of the box diagonally. The TV is 50 inches does box exceeds 54 inches.

Asked 7 years ago by Siva.

• A:Answer Diagonally the box measures 58 inches and it does exceed 54 inches.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDo you ship to Nigeria? if yes, what is the shipping cost?

Asked 7 years ago by Adolphnoble.

• A:Answer I dont think you should ship this so far......

  Answered 7 years ago by KentDVerified Purchase

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Q: QuestionWhat does screen mirror mean?

Asked 7 years ago by Melb.

Q: QuestionHi , Does this tv work in India. Do we need to use any other devise to get this work.

Asked 7 years ago by SIVA.

• A:Answer it does work .

  Answered 7 years ago by weskerVerified Purchase

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Q: QuestionDoes this tv have the Plex app included

Asked 7 years ago by Hmmm.

• A:Answer I own this TV and no, it does not have Plex included.

  Answered 7 years ago by Atul

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Q: QuestionCan anyone give me the dimensions of the box it comes in?

Asked 7 years ago by Ozzy.

• A:Answer The box it comes in measures 49 5/8 x 30 7/8 x 6 7/8 inches.

  Answered 7 years ago by CommunityAnswer

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Q: Questionwhat is the difference between 2160p and 1080p

Asked 7 years ago by jc.

• A:Answer 100% better picture & the colors are amazing

  Answered 7 years ago by CyndersVerified Purchase

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Q: QuestionCan you watch UHD movies from Vudu on a built in app on this TV?

Asked 7 years ago by Quinnsdaddy11.

• A:Answer Yes, this model can stream Vudu.

  Answered 7 years ago by CommunityAnswer

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Q: Questionwhat country made?

Asked 7 years ago by Lara.

• A:Answer China

  Answered 7 years ago by PACaVerified Purchase

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Q: QuestionWho is the manufacturer? Thanks

Asked 7 years ago by Lara.

• A:Answer The manufacturer is Sony.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionHow can I connect my phone or tablet to the tv?

Asked 7 years ago by Sam.

• A:Answer Hello Sam, you may connect your phone or tablet to the TV by simply following the steps on the links provided below: https://us.en.kb.sony.com/app/answers/detail/a_id/43105 https://us.en.kb.sony.com/app/answers/detail/a_id/75882 Thanks, _Bob

  Answered 7 years ago by SonyListens

  
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Q: QuestionFrame to stand + screws don't match back TV KD 50x690e Sony Bravia 4K HDR 50". TV Holes dont lineup with bracket holes & screws not long enough. Don't want to put it on wall mount = what's my alternative = bought TV last week just picked it up, cant use.

Asked 7 years ago by 18Mac.

• A:Answer Mine fit great. Take it back or buy longer screws.

  Answered 7 years ago by Deb7Verified Purchase

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Q: QuestionAnyone know if this can do 2560x1440p as a desktop copy from a PC?

Asked 7 years ago by HellsDisciples.

• A:Answer Yes, the TV has that capability.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionCan this TV also serve as a computer monitor? Is there danger of image burn-in if a still image is displayed for hours on the screen?

Asked 7 years ago by Edly.

• A:Answer Hi Edly, yes, this TV can be used as a monitor provided that your computer supports an HDMI connection. You will not experience any image burns with this TV. You may check this link for more information on this TV: https://docs.sony.com/release//SPECS/KD50X690E_mksp.pdf Thanks, -Mark

  Answered 7 years ago by SonyListens

  
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Q: QuestionWhat apps can I add to this TV? Can I purchase any apps to watch such as hulu, Netflix all the others?

Asked 7 years ago by Dshop.

• A:Answer I use roku which lets you add all apps.

  Answered 7 years ago by CariVerified Purchase

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Q: Questionis this model from 2017? Can this TV be mounted to the wall?

Asked 7 years ago by MIALUNA.

• A:Answer Yes it is a 2017 model and yes it can be wall mounted. Instructions for doing so are in the manual.

  Answered 7 years ago by RobertBVerified Purchase

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Q: QuestionI noticed that this TV does not have dual band WiFi - just 2.4ghz. Does anyone have problems streaming 4K over WiFi using that band, or is the 2.4ghz fast enough? Is it better to use an ethernet cable for more reliable streaming?

Asked 7 years ago by AB11.

• A:Answer Hi AB11, this model only supports 2.4 GHz frequency bandwidth. For reference, please check the links below: https://docs.sony.com/release//SPECS/KD50X690E_mksp.pdf check "Network Features". https://docs.sony.com/release//Manual_4725925011.pdf see page 40. Regards, _Bob

  Answered 7 years ago by SonyListens

  
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