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Hi Robert, Thank you for reaching out to us with your concerns. We regret to hear that you are experiencing connection issues with your Sony BRAVIA 3 TV and DAV-DZ175 home theater system. Please note that the DAV-DZ175 home theater system does not support Audio Return Channel (ARC) technology. If you are connecting a system that is incompatible with Control for HDMI or ARC, you will need an additional audio connection, such as an HDMI and Optical Audio cable. For guidance on connecting your BRAVIA TV to your home theater system via HDMI, please visit the following link: https://www.sony.com/electronics/support/articles/00231669. If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details: Full Name: Username: Telephone Number: Additional Information regarding your experience with the BRAVIA 3. Thank you for your understanding! We hope this helps you get back to enjoying your BRAVIA experience! Sincerely, Maria
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