“Hi, i just bought 55" BRAVIA XR A90J Series, had it for almost a month now. Most of time tv silent, when i turned on, but after i switched the HDMI Tv's cable to different port, the tv sound came back on. Anyone experience these weird problem? Thank you”
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Hi Lim7, We are sorry that you are having an issue with your Sony BRAVIA. Please make sure the TV is up-to-date to resolve any possible software-related issues and improve its performance. We need more details about your concern with your TV. Please contact us so we can better assist you. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "(select your product type)" and from there you'll see different ways to contact us. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Name: BestBuy Username: Model Number: Question/concern: Telephone Number: Sincerely, Vincent
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