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Hi JackH, Thank you so much for the question. When an ATSC 3.0 broadcast is detected during the Auto-Program process, whether it's a good signal or not, the simulcast ATSC broadcast will auto-hide. To view a hidden ATSC channel, un-hide it in Settings by pressing the Home button on your supplied remote, and then select gear icon Settings → Channels and Inputs → Cable Antenna → Show Hide Channels. Please follow the above to see if you have hidden NextGen channels. Should you need more information/technical assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following: Name: BestBuy Username: Model Number: Issue: Telephone Number: Hope this helps you, and thank you so much for choosing Sony! Best regards, Romeo Sony Social Support
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