Questions & Answers

Q: QuestionHow wide is stand?

Asked 8 years ago by Gigi.

• A:Answer 20 inches wide (length) and 10” in depth

  Answered 8 years ago by PatrickVerified Purchase

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Q: QuestionHi! Two questions: I use an older model MAC airport as my router, do I need a certain model for this TV to be compatible? Also, I currently use ROKU, for Netflix and Amazon. This TV eliminate that, correct?

Asked 7 years ago by Luddite.

• A:Answer I think all types of router will work unless super slow one. You won't be needing Roku, Netflix and Amazon. It's all built in for download in this TV.

  Answered 7 years ago by PatrickVerified Purchase

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Q: QuestionDoes the Roku stick work with it?

Asked 8 years ago by Mas8.

• A:Answer Hi Mas8, Yes, it does. You can use any of the HDMI ports available. Thanks, >Joffrey

  Answered 8 years ago by SonyListens

  
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Q: QuestionCan it work outside the US where voltage is 220V

Asked 8 years ago by Anonymous.

• A:Answer Hi, no. This TV is supplied with a US 2-pin power adapter. We suggest purchasing the TV's counterpart model that is specific to the country where it will be used. Thanks, -Mark

  Answered 8 years ago by SonyListens

  
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Q: QuestionI had xbr Sony TV's all the time how would you compare this TV. to them ?

Asked 8 years ago by cerra73.

• A:Answer I have two other more recent models than the 720E. This is still a good tv in terms of the interface being easy to use (and fast enough) and the picture quality. It does not natively have HDR but does upscale to it and does a good job. For the price point it is probably worth it the very small difference in picture quality compared to the 850d. I can't speak for the newest OLEDs.

  Answered 8 years ago by ShankopotamusssVerified Purchase

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Q: QuestionWill this TV convert HDMI Input Audio source to Optical Audio format? My 11yo Sony TV doesn't, so I want to be sure. Without a separate HDMI switch, I want to pass 5.1 channel audio from an AppleTV (HDMI) to a SONOS Soundbar (Optical).

Asked 8 years ago by queezy.

• A:Answer Hi queezy, No. This specific operation is not supported by the TV. Thanks, >Joffrey

  Answered 8 years ago by SonyListens

  
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Q: QuestionCan you mute the speakers so you can use a sound bar?

Asked 7 years ago by Steve.

• A:Answer The speakers don't need to be muted to use a sound bar. The TV will automatically detect that a sound bar has been plugged in if using an optical audio cable to connect the two and route the audio to sound bar. Since most sound bars have this cable installation should be very simple - plug and play.

  Answered 7 years ago by JennyVerified Purchase

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Q: QuestionIs this Sony X720E capable of being mounted or not?

Asked 7 years ago by Antbanks.

• A:Answer Absolutely! Mine is. This TV is super light so you don't really need a heavy duty mounting thingy, unless that's your preference.

  Answered 7 years ago by PottergeekVerified Purchase

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Q: QuestionIs there a way to install apps different from the pre-installed ones? If so, how? I couldn’t find it in the manual.

Asked 7 years ago by Danny.

• A:Answer All apps are listed in the [all apps] section after pressing the home button. It is not possible to install more apps.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionI have a 65 " 4K Sony Now .W/ sound bar . Lots of issues with sound changing up and down with channel change. Does 55" 4K Sony have the sound volume issues also. Also what s/bar works well with Sony?

Asked 8 years ago by Wantabee.

• A:Answer I have not had any issues with the volume while using the Sony soundbar. I live in a townhouse so I really haven't had the opportunity to see what the sound bar is made of. Overall, I am very pleased with both the Sony TV/soundbar combination.

  Answered 8 years ago by KT71Verified Purchase

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Q: QuestionHow long does the manufacturer warranty last? The tv is starting to randomly turn pink. Had it about a year now

Asked 7 years ago by Anthony27.

• A:Answer Hi Anthony27, the TV comes with a year (1) manufacturers warranty from the date of purchased. Kindly send us an email at [email protected] to further assist you. Regards, Erin Sony Social Support

  Answered 7 years ago by SonyListens

  
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Q: QuestionIs this tv wifi

Asked 7 years ago by Ringer.

• A:Answer By wifi you mean.... able to connect to the internet by itself and utilize pre-installed apps? Yes, its wifi.

  Answered 7 years ago by JmacVerified Purchase

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Q: QuestionDoes this TV have inputs for DVD and VHS players?

Asked 7 years ago by JimmyC.

• A:Answer Hi JimmyC, Yes, it supports multiple connections. Kindly refer to page 34 of this link for the available ports on the TV: https://docs.sony.com/release//Manual_4686051111.pdf ~Ralph

  Answered 7 years ago by SonyListens

  
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Q: QuestionIs there any motion blur when watching sports like hockey or football? The Best Buy salesmen recommended SONY for sports but the SONY TVs we can afford are all 60 Hz.

Asked 7 years ago by Hockeyfan.

• A:Answer I watch a lot of sports, including auto racing, and have not noticed any blurring or motion issues with the picture at all. You'll love the detail and true color when watching sporting activities.

  Answered 7 years ago by CoufguyVerified Purchase

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Q: QuestionI was told there was a sling app on this TV and I can't find it?

Asked 7 years ago by Sling.

• A:Answer Hi Sling, It doesn't support Sling TV. ~Ralph

  Answered 7 years ago by SonyListens

  
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Q: QuestionHow is the sound quality for this tv out of the box? I wear hearing aids and it helps to have good speakers. I don’t want to have to purchase a sound system when I’m already spending $6-700.

Asked 7 years ago by Deafman.

• A:Answer This TV has pretty good loud speakers. I would suggest to play with the audio/speaker settings to your liking. They're also crisp and clear.

  Answered 7 years ago by JacobT

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Q: QuestionIs this tv Bluetooth capable?

Asked 7 years ago by Bj.

• A:Answer Hi Bj, no, this TV is not Bluetooth capable. You may check this link for additional information on this TV: https://docs.sony.com/release//SPECS/KD55X720E_mksp.pdf Thanks, -Mark

  Answered 7 years ago by SonyListens

  
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Q: QuestionWhen I try to use Google why does it just go to YouTube is there a different setting to just use the web

Asked 8 years ago by Robert.

• A:Answer Hi Robert, Though your TV is internet-capable and you can use it with certain applications, it doesn't have the internet browser function. For more details, please check this link: https://us.en.kb.sony.com/app/answers/detail/a_id/69498. Best regards, -Erin

  Answered 8 years ago by SonyListens

  
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Q: QuestionCan I get a remote for this tv from bestbuy

Asked 2 years ago by Cheryl.