“I just purchased the Sony 55 inch Oled A1E. I have a situation where I have walked into the room after the TV has been off, but on occasion, I’m hearing a popping sound. This is even after it’s been off for hours. Any thoughts? Is this normal?”
Answer This Question
1-1 of 1 Answer
Hi Tvbuff, The crackling or popping sound that is heard from the cabinet of the TV is part of the normal operation. When the television is turned on and off it causes the plastic around the TV to expand and contract. This expanding or contracting causes a crackling noise to be heard. If you are experiencing this issue when you are changing channels using a cable box, you may refer to this link for troubleshooting: https://us.en.kb.sony.com/app/answers/detail/a_id/30797 Regards, Zac
Sorry, there was a problem. Please try again later.