“Program Guide not communicating with set-top box. Click specific channel, then View. Nothing. Also tried voice search for movie Skull Island. One option was “Available on Set-Top Box”. Clicked. Took me to Program Guide. Nothing.”
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Hi Sylvia, We regret to hear that you're having issues with this unit. Let's try to isolate the issue by following some troubleshooting steps included on this link: https://www.sony.com/electronics/support/articles/00124784 Thanks, Zac
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