A:AnswerHi there,
Thanks for your inquiry. The XBR55X900H TV comes with a 1-year manufacturer's limited warranty. You may refer to this link for more information:
https://www.sony.com/electronics/support/res/manuals/4595/c93100a1fe624cd97594959ae4e8b271/45953330M.pdf
Regards,
-Ralph
A:AnswerSony has released Android 10 update in June 2021. My Sony has not yet received the update. It’s now end of September. You can download the update from Sony, load on USB stick, and update via that route. That’s exactly what I will do if the darn update doesn’t show up soon. No prob with update for HDMI in February 2021. Just notified me one day and worked a treat. RM Ca.
A:AnswerHi Silverhawk,
Thanks for your inquiry. We can't guarantee the full compatibility of the XBR55X900H with third-party wall mounts. We do recommend the Sony SU-WL855 Wall Mount bracket which is compatible with the TV. Additionally, you can use the VESA-compatible wall mount. The TV has a screw hole pattern of 11 7/8 x 11 7/8 inches (300 x 300 mm)(W x H).
Hope this helps,
-Ralph
A:AnswerHi B, thank you so much for your inquiry. Unfortunately, we cannot be sure where our individual TVs would be made, as they are produced in many locations to fulfill worldwide demand.
We can tell you, that whatever location produces the X900H and X800H, it is held to the same quality standards as all Sony products.
Rest assured that these TV series will be great!
- Romeo
A:AnswerHi Carter,
Thanks for your inquiry. Yes, you do have the option to connect HDMI devices to the TV. It will also not affect the performance of the TV. To achieve the best performance from the TV, make sure to install the latest software version.
Regards,
-Ralph
A:AnswerHi TANIA,
Thanks for your inquiry. The XBR55X900H TV is designed for a next-gen gaming console like the PlayStation 5, however does not list it as “Ready for PS5” on the box. It supports 4K 120Hz signal format (included on the latest software version) to allow for PlayStation 5 compatibility. It will also support VRR and ALLM via a future firmware update.
Please make sure to enable the Automatic Software Update on your TV to get the latest version. Hope this helps!
Regards,
-Ralph
A:AnswerHi Baldy,
Thanks for your interest in the Sony XBR55X900H TV. The XBR55X900H has a 3.5 mm headphone jack located on the side of the TV, if your wireless headphone equipment doesn’t have this jack then you may need to use optical or an RCA adaptor for the 3.5mm output. Please note you will not be able to use the tv speakers at the same time with your headphones when using this jack. You may refer to this link for more information:
https://www.sony.com/electronics/support/res/manuals/5015/eb0c5563ce385268ca3bbd11bbb6e10e/50156661M.pdf
Regards,
-Ralph
A:AnswerApps installed include Netflix and others are easily available via Google play store. There you can find Apple TV+, Hulu, Sling Tv, you are quite limited in storage capacity of about 4 gigs. Apps like apple, prime, most others similar use 200+ Mb each. Plus android uses a bunch leaving about maybe 3 gigs for apps. Surprised how little storage given. I’m leaving enough free for coming Android 10 update (1.8 gig) is what Sony says you need free on USB stick if you update that way. Released in June but hasn’t shown up on my 900h yet (end of September) will update with USB device following directions clearly described @ Sony site.
A:AnswerSony surprised me with only 4 gigs Ram, shoot, my phone has more than that. Bad Sony, go to your room and no dessert for you!. no expansion I am aware of. It’s enough but barely. I would load some network monitoring apps and more but Am leaving 1.8 gigs free for June 2021 released Android 10 update. Then I will really know what’s left after that.it’s end of September and getting weary of waiting for update to show. Sony describes USB stick procedure for this update. Will do it that way very, very soon. Seems unfinished as is, to me.
A:AnswerHi there,
Thanks for your inquiry. The TV doesn't have RCA ports. If you're trying to connect a device via a composite connection, you can use an analog extension cable. You may refer to these links for more information:
https://helpguide.sony.net/tv/husltn2/v1/en-003/01-10.html
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900h/articles/00119809
Regards,
-Ralph
A:AnswerHi there, thank you so much for your inquiry. We are sorry, but the XBR55X900H doesn't have a built-in DVR. However, this TV features a REC button on the remote which allows you to record your favorite program when set up with a cable box or satellite receiver with DVR capabilities. I hope this helps! Thanks! - Romeo
A:AnswerHi Jess,
Thanks for your inquiry. The height of the XBR55X900H TV measures 28 inches (710 mm)(without the stand). With the stand, 30 3/4 inches (780 mm).
-Ralph
A:AnswerHi JD,
Thanks for your inquiry. The supplied stand is designed to give the TV solid stability. Rest assured that you'll have peace of mind when using the supplied stand when installed correctly per setup guide.
-Ralph
A:AnswerHi pss27,
We regret to hear that you are having sound issues with the TV. This isn't normally the case with the X900H TV. We would like to know more about your issue and help you out.
May we contact you to help? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the XBR55X900H.
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
-Ralph
Sony Social Support
A:AnswerHi KalEl,
Thanks for your inquiry. The XBR55X900H supports 4K HDR (supported formats: HDR10, HLG, Dolby Vision). See glorious 4K pictures, rich with real-world detail and texture, powered by our 4K HDR Processor X1. Even images filmed in Full HD are upscaled close to 4K resolution by 4K XReality PRO using a unique 4K database.
-Ralph
