“Hello, I have been trying to connect my tv to wifi multiple times, performed a factory reset, touched base with Sony and troubleshooted with their instructions and the tv is still not working. Can you please advise. I jus tbought this tv 2 months ago,”
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Hello WIFI, We regret to hear that you are having a Wi-Fi issue with your Sony Bravia TV. You may perform troubleshooting steps to isolate this issue by following the guide from this link: https://www.sony.com/electronics/support/articles/00203686. If you are still having the same issue, you can email us at [email protected] with the following details: Case Number: Name: Best Buy Username: Model Number: Issue: Telephone Number: Sincerely, Vincent
Sorry, there was a problem. Please try again later.I don’t know who you have service with for your internet, but I’m using WOW cable as I stream everything. But I purchased my own modem and bought the google nest router with 3 units that blanket my house with amazing WiFi. So it’s hard to pin down what’s wrong your situation because I don’t what equipment you’re using, but it shouldn’t be this hard. Mine is up running day one! The right equipment is the way to go.
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