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Hi Lost, Thank you for reaching us with your concern! Closed Captions feature is enabled by pressing the MENU button to access the Control Menu and selecting the CC/Subtitle option. For further guidance and information on displaying Subtitles (Closed Captions), you may find the following link useful: https://www.sony.com/electronics/support/articles/00260887?utm_source. Please keep in mind that the availability of Closed Captions can depend on the source: TV broadcasts: Some may not have Closed Captions available. Apps: Support varies by app. For example, Netflix enables Closed Captions through its in-app settings, rather than the TV's CC button. Hope this information helps! Watch everything with lifelike picture quality, powered by the intelligent XR Processor. Hundreds of thousands of individual on-screen elements are processed and enhanced in real-time, boosting color, contrast, and clarity. Best regards, Maria
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