“I have a Bose Soundtouch 300 sound bar, im having troubles trying to pair the sound bar with my tv remote. When I try to change the volume with my Sony remote, it says adjust volume on audio system. Can the TV remote control everything?”
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It is supposed to. May be your remote is not paired with your sound box.
Sorry, there was a problem. Please try again later.Thank you for contacting Sony, Davek. We are sorry to hear you are having trouble syncing your K-65XR80 remote with your Bose SoundTouch 300. That message usually appears when the TV recognizes an external system but the HDMI-CEC communication isn't fully active. To fix this, please ensure your HDMI cable is connected to the HDMI 3 (eARC/ARC) port on the TV and that "BRAVIA Sync" is enabled in your Sony settings. You should also check the Bose app to ensure "HDMI-CEC" is set to "On" so the devices can talk to each other. Once synced, your Sony remote will be able to control the volume and power of the soundbar directly. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Best regards, Gus, Sony North America Customer Support
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