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Hi Helpme, We regret to hear that you are having issues with your setup. To automatically turn off your cable box, make sure to enable the [Device auto power off] on the BRAVIA Sync settings of the TV. You may refer to this link for more information: https://helpguide.sony.net/tv/iusltn1/v1/en-003/04-07_03.html When connecting an A/V receiver via HDMI cable only, make sure to both devices are connected via HDMI eARC/ARC. If your receiver doesn't have eARC/ARC, you'll need to use an optical cable. You may find these links helpful: https://helpguide.sony.net/tv/iusltn1/v1/en-003/04_10.html https://helpguide.sony.net/tv/iusltn1/v1/en-003/04-04_01.html In case you need further assistance, please email the below information to [email protected]. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Issue: Additional Information regarding your experience with your XR65A80J. Sincerely, -Ralph Sony Social Support
Sorry, there was a problem. Please try again later.I have the one supplied by direct tv. Did not have a problem
Sorry, there was a problem. Please try again later.
