“Connected new TV to main Directv Genie box and it says no signal code 775. Connected main box back to old TV and works. Connected new TV to secondary Genie box and it works. Is there any compatibility issues with main Directv genie box and this TV?”
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It worked fine for me
Sorry, there was a problem. Please try again later.Hi Jkaluza, We regret to hear that you getting an error message with your main cable box. There are no known compatibility issues with the A80J. Make sure that all cable connections are secured. For optimum performance, it is recommended to use a Premium High Speed HDMI cable. Select the correct HDMI input on the TV. Power reset the cable box and the TV: -Unplug the power cable of the cable box. -Unplug the TV power cord from the wall and wait one minute. -Plug the power cords for the TV and the cable box back in. Additional troubleshooting steps are also available on this link: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80j/articles/00030375 If still not resolved, If is still not resolved or you need further assistance, please email the below information to [email protected]. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Issue: Additional Information regarding your experience with your XR65A80J. Sincerely, -Ralph Sony Social Support
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