A:AnswerHi Tania, We're sorry to hear about what happened. Kindly check the link below for repair options regarding the TV:
https://esupport.sony.com/US/p/service.pl
Hope this helps,
~Ralph
A:AnswerHi, mar, The article here may be able to help us out resolving this concern: https://us.en.kb.sony.com/app/answers/detail/a_id/38985/. Thanks! -Vincent